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Davines Moisture Bundle
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What's Inside
Davines MOMO Hydrating Shampoo 250ml A gel-texture, sulfate-free shampoo for dry and dehydrated hair. Infused with Paceco Cartucciaru Yellow Melon Extract (Slow Food Presidium) — sourced from Mrs. Francesca Simonte's farm in Dattilo, Trapani, Sicily — a micronutrient-dense extract rich in water, Vitamins A and C, potassium, phosphorus, and zinc. The lightweight creamy foam cleanses thoroughly without stripping the moisture the hair shaft is already struggling to retain, so the hydration work starts at the first step rather than waiting for the conditioner. See full product details →
Davines MOMO Hydrating Conditioner 250ml The rinse-out partner that takes the hydration deeper. The same Cartucciaru Melon Extract works alongside Jojoba Seed Oil — which closely mimics the hair's natural sebum and absorbs without residue — and Panthenol (provitamin B5), which penetrates the cortex and binds moisture at a structural level. The result is hair that's detangled, soft, and genuinely hydrated rather than surface-coated. Lightweight enough for fine hair; effective enough for thick, coarse, or colour-treated hair that has lost moisture. See full product details →
Davines Circle Chronicles The Quick Fix Circle Mask 50ml A 3-minute express treatment mask for all hair types, inspired by the Korean skincare multi-masking approach. The two active ingredients work together on different problems simultaneously: Sodium Hyaluronate (Hyaluronic Acid) penetrates the hair shaft and builds moisture from within — the same mechanism used in skin hydration — while 100% Natural Red Clay (Kaolin) rich in iron draws out residue, excess oil, and product buildup that blocks moisture absorption at the surface. The resealable 50 ml packet delivers 2–3 uses and fits in a carry-on. Use weekly as a treatment step, or any time hair feels parched, lifeless, or heavily product-loaded. See full product details →
The Routine
Wash days (daily or as needed):
- Wash with MOMO Shampoo — massage from scalp to ends, rinse thoroughly
- Apply MOMO Conditioner to lengths and ends — leave on 2–5 minutes, comb through, rinse
Treatment step (1–2 times per week or as needed): 3. After shampooing, apply Quick Fix Circle Mask to towel-dried lengths and ends — leave on 3 minutes, comb through, rinse — then dry and style as usual
Multi-masking option: apply Quick Fix Circle to lengths and ends for hydration while applying a scalp-targeted mask to the roots simultaneously — total processing time stays under 10 minutes.
Who It's For Dry or dehydrated hair of any texture — fine, medium, thick, straight, wavy, or curly. Particularly effective for hair that feels brittle or dull after colour treatment, heat styling, or prolonged exposure to Metro Vancouver's coastal climate. The Quick Fix Mask makes this bundle well-suited to anyone who wants a weekly treatment option without committing to a full deep-conditioning mask routine.
Metro Vancouver note: Hard water mineral deposits create a physical barrier on the hair shaft that blocks moisture absorption — meaning hydrating products work less effectively on hair with active buildup. The Quick Fix Circle's red clay component helps clear surface residue, but if mineral buildup is persistent, see our Hard Water Hair Damage Page for the full chelation protocol.