SHIPPING TIMES AND DELIVERIES
We offer free regular Canada Post Shipping on a purchase of $50 or more before applicable taxes across Canada.
For all orders in Canada we offer the following shipping options with Canada Post. All orders will be shipped within 1-3 business days* of the order being placed. Please note we are closed on weekends and holidays. DUE TO HIGHER VOLUME OF ORDERS, ORDERS MAY TAKE ADDITIONAL TIME TO PROCESS.
- Expedited Canada Post (excluding weekends and holidays) - $10 (BC,AB,SK,MB,ON,QC)
- 3-7 Business Days*
- Expedited Canada Post (excluding weekends and holidays) - $20 (NB,PEI,NL,NS)
- 5-10 Business Days*
- $9.99 for all orders under $49.99
- $3.99 for all orders over $50.00
Local Delivery is only available in select areas of BC. View Map
Save on shipping and time by choosing instore pickup, available for select locations only. Prior to checkout select instore pick up, choose your pick up location on the cart page. Please allow up to 2 business days for processing. A confirmation email will be sent when your order is ready for pick-up. Due to high volume, there may be an additional 2-5 business day delay if an order needs to be transferred in from another location. Bring your order confirmation and valid photo ID to pick up your order. Please do not pick up until AFTER you receive your ready for pick-up confirmation email. All instore pick up orders must be picked up within 7 days of receiving a notification that the order is ready for pick up or else they are considered abandoned. Abandoned orders will be cancelled and a store credit will be issued.
ORDERS PLACED ON THE WEEKEND AND HOLIDAYS WILL BE CONFIRMED THE NEXT BUSINESS DAY
PLEASE NOTE: In-store pickup is not available on holidays or peak days. Not available on select products such as clearance, beauty offers and online only promotions/gifts.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Return all orders to 310-5491 REGENT ST, BURNABY BC V5C 4H4
Visit our Returns and Exchanges page for more information on our return process.
Once the order has been shipped we will send an email with tracking information. Click on the link to track your package. Please note it may take up to 48hrs for your tracking number to be activated after your order has been processed.