FREE SHIPPING ON ALL ORDERS OVER $50*
Davines Smoothing Bundle
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
Couldn't load pickup availability
Frizz is a three-step problem: the cleanse, the condition, and what you do before the heat hits. This bundle covers all three — the LOVE Smoothing system to close the cuticle from wash to rinse, and the OI All-in-One Milk to protect, detangle, and lock in shine before styling. Three products, one routine, one problem addressed at every stage.
WHAT'S INSIDE
Davines LOVE Smoothing Shampoo 250ml A sulfate-free, creamy foam shampoo for coarse or frizzy hair. Infused with Minuta Olive Extract (Slow Food Presidium) — rich in fatty acids and Vitamin E — it cleanses without stripping the cuticle's lipid layer, so hair lies flat from the first step rather than fighting the products that follow. See full product details →
Davines LOVE Smoothing Conditioner 250ml The rinse-out counterpart to the shampoo. The same Minuta Olive Extract works deeper in the conditioner step, replenishing the lipid envelope, rebuilding elasticity, and detangling without weight. Leaves hair combable and controlled — not coated. See full product details →
Davines OI All-in-One Milk 135ml A lightweight leave-in spray treatment applied to towel-dried hair before styling. Formulated with Roucou Oil (Bixa Orellana Seed Extract) — sourced from the Amazon and exceptionally rich in beta-carotene and natural antioxidants — plus Panthenol and an amino complex that provides heat protection up to 230°C. Detangles, controls frizz, adds shine, and protects against blow-dry and tool heat. Works across all hair types; particularly effective on fine to medium hair that needs finishing support without heaviness. See full product details →
The Routine
- Wash with LOVE Smoothing Shampoo — massage from scalp to ends, rinse
- Apply LOVE Smoothing Conditioner to lengths and ends — leave on 2–5 minutes, rinse thoroughly
- Towel dry, then apply 10–15 sprays of OI All-in-One Milk to damp hair — do not rinse, proceed with styling
Who It's For Anyone with frizzy, coarse, wavy, or humidity-reactive hair looking to build a complete wash-to-style routine. An effective starting point for new Davines customers, or a gift for someone whose hair needs a full reset. Suitable for all hair textures including colour-treated hair.
Metro Vancouver note: Coastal humidity is the primary frizz trigger locally — this three-step routine addresses it at the cleanse, condition, and pre-style stages, which is more durable than relying on hold products alone.