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Davines Repair Bundle
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Chemically processed hair has two distinct problems: structural damage inside the cortex, and loss of body and vitality at the fibre surface. Most routines address one or the other. This bundle covers both — the NOUNOU system to cleanse and rebuild from within, and Liquid Spell to compact, strengthen, and restore body at the surface before heat styling. It's a complete repair routine for hair that's been through bleach, colour, perming, or relaxing and needs more than maintenance.
What's Inside
Davines NOUNOU Nourishing Shampoo 250ml A rich, nourishing shampoo designed specifically for highly processed, bleached, permed, or relaxed hair. Infused with Torre Guaceto Fiaschetto Tomato Extract (Slow Food Presidium) — sourced from Pachino, Sicily and packed with carbohydrates, proteins, and Vitamin C — it gently cleanses while delivering antioxidant nourishment and restoring softness to hair that has been stripped by chemical processing. The sulfate-free formula produces a creamy, luxurious lather without further compromising the cuticle. See full product details →
Davines NOUNOU Nourishing Conditioner 250ml The rinse-out counterpart that takes the restoration deeper. The same Fiaschetto Tomato Extract reinforces weakened keratin bonds and restores cortex integrity, while Behentrimonium Chloride detangles and aligns the cuticle and Panthenol binds moisture at a structural level. Designed for hair that snaps, tangles, or feels progressively more brittle — and needs conditioning that repairs rather than just softens. See full product details →
Davines Liquid Spell Reinforcing Bodifying Fluid 125ml A leave-in liquid-to-foam treatment applied to towel-dried hair before blow-drying. The no-gas dispenser converts the formula into a soft mousse on contact. A concentrated complex of heat-activated amino acids — including Soy Amino Acids and Wheat Amino Acids — compacts the cuticle under heat, strengthening and reinforcing the hair fibre as it dries rather than after. The result is hair with restored body, tone, and surface vitality — not weighed down, not coated, but structurally more resilient. Provides heat protection during blow-drying and styling. Ideal for fine to medium sensitised hair; works across all textures affected by chemical damage. See full product details →
The Routine
- Wash with NOUNOU Shampoo — massage from scalp to ends, rinse thoroughly, repeat if needed
- Apply NOUNOU Conditioner to lengths and ends — leave on 2–5 minutes (up to 5 for severely damaged hair), rinse thoroughly
- Towel dry, then dispense 3–4 pumps of Liquid Spell into palms and apply evenly from roots to ends — comb through, do not rinse, blow dry and style as desired
Who It's For Hair that has undergone bleaching, colouring, perming, relaxing, or heavy heat styling and is showing signs of structural damage — brittleness, breakage, loss of elasticity, tangling, or dullness. Works across all textures. Particularly effective for fine or medium hair that has lost body and vitality alongside damage. A strong gift option for anyone on a regular colour or chemical service schedule.
Metro Vancouver note: Hard water mineral deposits compound chemical damage by roughening the cuticle and accelerating porosity. If processed hair is deteriorating faster than expected between appointments, mineral buildup may be a contributing factor. See our Hard Water Hair Damage Page for the chelation protocol.