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Redken Color Extend Magnetics Litre Duo
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Redken Color Extend Magnetics Litre Duo is the professional 1-litre colour care shampoo and conditioner that uses an amino-ion charge system to lock colour molecules inside the hair shaft and EDDS chelating technology to remove the hard water mineral deposits that dull and fade colour — the essential daily system for colour-treated hair in Metro Vancouver, at Canada's lowest price.
What's Included
• Redken Color Extend Magnetics Shampoo — 1 litre (1000ml)
• Redken Color Extend Magnetics Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 35% vs buying two regular bottles — colour protection works best with consistent daily use, making the litre the right investment
• Metro Vancouver's mineral-rich tap water requires daily chelating treatment — running out mid-cycle means minerals re-deposit and undo weeks of protection
• 1000ml vs 900ml from three regular bottles — you get 100ml extra free every purchase
• Professional salon size not available at Sephora — Zennkai is one of the few authorized sources for Redken litre sizes in Canada
• Lasts approximately 3–4 months with daily use for medium-length hair
About Redken Color Extend Magnetics
Redken Color Extend Magnetics is built on a dual-action system: the amino-ion charge system creates a magnetic-like attraction between the formula and colour molecules inside the hair shaft, effectively locking them in place against the forces that typically cause fade. The EDDS chelating molecule specifically targets and removes copper, iron, and calcium from the hair fiber — the hard water minerals found in Metro Vancouver tap water that dull colour and accelerate brassiness. The combination makes CEM uniquely effective for colour-treated clients in Vancouver compared to standard colour-care shampoos.
Key Ingredient
Amino-ion charge system — creates an ionic bond between the formula's active complex and colour molecules inside the cortex, reducing colour bleeding with every wash. EDDS chelating technology — a chelating molecule that binds to and removes copper, iron, magnesium, and calcium mineral deposits from the hair fiber, restoring vibrancy and preventing the dullness caused by hard water buildup.
Best For
• All colour-treated hair, especially in Metro Vancouver's hard water environment
• Hair where colour goes dull or brassy faster than expected between appointments
• Blonde, red, or vivid colour that fades quickly to warm or muted tones
• Daily use as the foundation of any colour-protection routine
• Clients combining with Redken Acidic Bonding Concentrate Leave-In for maximum colour longevity
Available at Zennkai — Canada's lowest professional price on Redken. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Redken collection at zennkai.com/collections/redken.