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Milkshake Silver Shine Litre Duo
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Milkshake Silver Shine Litre Duo is the professional 1-litre shampoo and conditioner for silver, grey, and white hair — Milkshake's Silver Shine system depositing both violet and blue pigments at every wash to neutralize yellow tones across the full spectrum of silver and grey, while milk proteins and fruit acids nourish and strengthen the fiber, from the Italian brand that treats hair with dairy-inspired care, at Canada's lowest price.
What's Included
• Milkshake Silver Shine Shampoo — 1 litre (1000ml)
• Milkshake Silver Shine Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 29% vs buying two regular-size Milkshake bottles — silver maintenance at the best per-wash value available in Canada
• Silver and grey hair requires consistent daily toning — the litre provides that commitment without constant repurchasing
• Not available at Sephora in litre size — professional salon-channel exclusive at Zennkai
• 1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
• Lasts approximately 3–4 months with daily use for silver or grey hair
About Milkshake Silver Shine
Milkshake Silver Shine is specifically designed for the unique tonal needs of silver and grey hair — a natural colour profile that ranges from pure white to warm silver and cool grey, each requiring different tonal correction. The system uses both violet and blue pigment deposits (rather than violet alone) to address the full spectrum of yellow and warm tones that grey and silver hair can develop. Milkshake's signature milk protein and fruit acid formulation nourishes the hair fiber's natural dryness while toning — grey hair loses its natural oils more easily and requires daily moisture alongside tonal maintenance.
Key Ingredient
Violet and blue direct pigment system — dual pigment toning that addresses both yellow tones (neutralized by violet) and warm silver tones (neutralized by blue) across the full spectrum of grey and silver hair. Milk proteins — Milkshake's signature nourishing base that strengthens and conditions grey hair fiber. Fruit acids — mild exfoliating and brightening actives that enhance shine and scalp health.
Best For
• Silver, grey, and white hair wanting daily tonal maintenance
• Grey hair that yellows or develops warm tones between colour appointments
• Natural grey or silver hair wanting professional Italian care
• Colour-assisted silver hair maintaining the toned look between salon toning
• Anyone with grey or white hair in Metro Vancouver where hard water accelerates yellowing from mineral deposits
Available at Zennkai — Canada's lowest professional price on Milk_shake. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Milk_shake collection at zennkai.com/collections/milkshake.