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Milkshake Colour Care Litre Duo
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Milkshake Colour Care Litre Duo is the professional 1-litre shampoo and conditioner for colour-treated hair — Milkshake's colour protection system combining milk protein nourishment with a colour-sealing formula that maintains vibrancy, seals the cuticle after washing, and conditions colour-treated hair with Italian dairy-inspired care, at Canada's lowest price.
What's Included
• Milkshake Colour Care Shampoo — 1 litre (1000ml)
• Milkshake Colour Care Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 29% vs buying two regular-size Milkshake bottles — Italian milk protein colour care at excellent professional value
• Milkshake is available at Zennkai — not at Sephora — making this an exclusive professional system from Italy
• 1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
• Consistent daily colour protection requires never running out mid-cycle — the litre provides that
• Lasts approximately 3–4 months with daily use for colour-treated, medium-length hair
About Milkshake Colour Care
Milkshake Colour Care applies the brand's distinctive Italian dairy-inspired formulation philosophy to colour protection — milk proteins nourish and strengthen colour-treated hair fiber while the colour-care formula seals the cuticle to lock colour in. From Marche, Italy, Milkshake is one of the few professional brands that consistently uses milk and yogurt proteins as primary actives rather than as marketing additions, creating a genuinely distinctive conditioning quality alongside professional colour protection.
Key Ingredient
Milk protein colour protection complex — Milkshake's dairy-inspired blend of milk proteins that nourish colour-treated hair fiber while colour-protective actives seal the cuticle and maintain vibrancy. Fruit acids — brightening and mild exfoliating actives that enhance shine and colour clarity.
Best For
• Colour-treated hair wanting Italian professional colour protection
• Clients interested in Milkshake's unique milk protein formulation approach
• Colour-treated hair that also needs daily nourishment alongside protection
• Anyone wanting an Italian alternative to Pureology or Redken Color Extend in the Milkshake philosophy
• Colour-treated hair in Metro Vancouver's hard water environment needing daily protection
Available at Zennkai — Canada's lowest professional price on Milk_shake. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Milk_shake collection at zennkai.com/collections/milkshake.