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Kevin Murphy Plumping.Wash Shampoo
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Plump up in all the right places, and take your hair to a whole new level of volume and thickness with PLUMPING.WASH. Created to nourish every strand from root to tip, fine and ageing hair will transform into stronger, fuller-looking locks with renewed strength and vitality.
- Thickens without weighing down the hair
- Stimulates circulation in the scalp while nourishing the hair follicles
- Helps to maintain the integrity of your hair’s health
- Creates volume, while delivering softness and shine
- Ideal for all hair types, especially fine and ageing hair
- Sulphate, paraben and cruelty-free
HOW TO USE:
WASH. RINSE. REPEAT – Apply to wet hair and massage gently through the hair and scalp. Rinse. Follow with PLUMPING.RINSE. Can be used daily, and as part of our THICKENING regimen.
INGREDIENTS:
Extracts of Ginger Root and Nettle help to strengthen and densify fine hair, leaving the scalp feeling revitalised and refreshed.
Known for its strengthening properties, and rich with antioxidants, Lovely Hemsleya Root helps fortify the roots and fight follicle ageing.
Aloe Vera Leaf Extract – Packed with essential vitamins and minerals, this natural conditioning agent helps to restore sheen, lustre and shine.
Rice Protein & Rice Amino Acids are rich in vital nutrients essential for hair repair. Rice Amino Acid helps condition, strengthen and expand the diameter of the hair shaft. Also helps the hair appear thicker, and adds an overall more luxurious, silky sheen.
Packed with an abundance of antioxidant and vitamin goodness, Bamboo Extract is also a rich source of mineral nourishment, and a key ingredient to help protect the integrity of hair health.
Richly conditioning and moisturising, Silk Amino Acids help to improve hydration and draw in moisture for hair that appears more flexible, manageable and softer.
Acai Berry Extract, known for its anti-ageing benefits, is an antioxidant packed “super-fruit” with essential vitamins to add luminous shine.