FREE SHIPPING ON ALL ORDERS OVER $50*
Joico K-Pak Color Therapy Color Preserving Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Joico K-Pak Color Therapy Litre Duo is the professional 1-litre shampoo and conditioner that bridges repair and colour protection in a single system — for damaged, colour-treated hair that needs both K-Pak's protein reconstruction and Colorful's anti-fade UV protection, using Joico's Smart Release Technology to deliver both simultaneously, at Canada's lowest price.
What's Included
• Joico K-Pak Color Therapy Shampoo — 1 litre (1000ml)
• Joico K-Pak Color Therapy Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 26% vs buying two regular-size Joico bottles — the most comprehensive Joico colour-and-repair system at excellent value
• Hair that's both damaged and colour-treated has compound needs — Color Therapy addresses both in one daily system
• Not available at Sephora in litre size — professional salon-channel exclusive at Zennkai
• 1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
• Lasts approximately 3–4 months with daily use for damaged, colour-treated, medium-length hair
About Joico K-Pak Color Therapy Color Preserving
Joico K-Pak Color Therapy is the hybrid system for the most common combination hair concern: hair that is both damaged from chemical services and colour-treated, needing simultaneous structural repair and colour protection. Smart Release Technology delivers K-Pak's keratin, arginine, and rosehip oil for repair alongside UV filters and anti-fade actives for colour protection, all in a single daily shampoo and conditioner.
Key Ingredient
Smart Release Technology (repair + colour) — Joico's precision delivery system simultaneously releasing K-Pak reconstruction actives (rosehip oil, arginine, keratin) and Colorful colour protection actives (UV filters, anti-fade complex) within the same wash cycle.
Best For
• Damaged, colour-treated hair needing simultaneous repair and colour protection
• Bleached or highlighted hair that has structural weakness alongside colour
• The most common salon client profile in Canada — colour-treated and somewhat damaged
• Clients wanting one system that handles both damage repair and colour longevity
• Anyone whose hair has been through repeated colouring services and shows both damage and colour fade
Available at Zennkai — Canada's lowest professional price on Joico. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Joico collection at zennkai.com/collections/joico.