Wet Brush Limited Edition Mommy + Me Bundle [LAST CHANCE]
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Brushing is fun when you share it with someone else. This duo brush kit is the definitive mother and child brushing experience, a chance to create lovely memories as you pass on your brushing knowledge to the next generation.
Set Includes:
- Unique Mommy + Me Original Detangler
- Unique Mommy + Me Kids Detangler
A kid-friendly brush specially-sized and shaped to fit in a child’s hand and easily loosens knots without pulling or breaking hair. Smaller than a standard-sized WetBrush detangler but with the same revolutionary technology. Gently glides through tangles without breakage, pain or tears. Works wonders on all hair types. Specifically designed to encourage detangling fun. From the moment kids try it, they’ll never complain about pain again.
WetBrush is specially formulated with IntelliFlex™ bristles. These bristles are thin, strong and very flexible. This allows them to be flexible on one stroke and firm on the next. It eliminates all tugging, tearing, pulling and ripping of the hair to ensure no split ends or hair loss while providing healthy brushing and detangling. These bristles will glide through any hair type, combing out tangles effortlessly. Bristle flexibility enables protective and pain-free detangling. Bristles bounce back to their original form after each stroke eliminating all hair breakage and pain usually associated with hair brushing. The perfect transition from wash to style.
Features SofTips™, twice-dipped, ultra-soft ends that are guaranteed not to fall off. Ensures ends are soft, full and permanent. Extremely gentle, ideal for sensitive scalps. Located at the very top of the bristles, they massage the scalp to stimulate circulation at the follicle. They are firm enough to comb through knots, yet flexible enough to be gentle on the scalp. Can be used on wet or dry hair and works on extensions and wigs.