Higher Education CRAM SESSION® Blue Light Blocking Moisturizer
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
ONLINE EXCLUSIVE
Hydrate, nourish, and protect with this lightweight moisturizer. Formulated with fractionated melanin to protect the skin from damaging blue light emitted from phones, tablets, and laptops; this moisturizer keeps your skin super soft and protected with antioxidants, and Vitamins A, C, and E.
KEY INGREDIENTS:
Fractionated Melanin
- Protects skin from blue-light exposure
- Allows passage of red-light which promotes overall skin health
- Prevents hyperpigmentation and cellular degradation
Sodium Hyaluronate
- Binds 1,000 times its weight in water at the cellular level
- Protects the microbiome
- Deeply penetrates for long-term hydration
Vitamins A, C, & E
- Reduces hyperpigmentation
- Protects against free radicals
- Fortifies the moisture barrier
Jojoba Seed Oil
- Anti-microbial and non-comedogenic
- Regulates oil production
- Nourishes and protects skin
Pro-Tips:
- Use CRAM SESSION® along with blue-light glasses for maximum HEV blue light protection.
- Layer DOUBLE MAJOR® Hyaluroinc Gel Moisturizer under CRAM SESSION® for extra hydration.
- Always apply CRAM SESSION® to the face, neck, chest, and hands before using your electronic devices.
Directions: Use in the AM and PM, prior to blue light exposure. Apply one pump to freshly cleansed skin, then add SPRING BREAK® Oil-Free sunscreen SPF 30 in your morning routine. Recycle the container when empty.