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Joico Joifull Volumizing Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.Â
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
        - your item(s) must be either be unused or no more than a quarter of the volume missing.
        - your item(s) must be in the original packaging.
        - your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.Â
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATIONÂ
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.Â
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.comÂ
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The Joico Joifull Volumizing Litre Duo is the professional 1-litre shampoo and conditioner for fine, flat, or limp hair — using Joico's Smart Release Technology to deliver volumising actives precisely where fine hair needs them, building body and lift without the surface buildup that causes fine hair to flatten by midday, at Canada's lowest price.
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What's Included
•       Joico Joifull Volumizing Shampoo — 1 litre (1000ml)
•       Joico Joifull Volumizing Conditioner — 1 litre (1000ml)
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Why Buy the Litre Size
•       Save 24% vs buying two regular-size Joico bottles — Smart Release volume at professional daily value
•       Fine hair uses less product per wash — a litre lasts proportionally longer, making it outstanding value for fine-hair clients
•       Not available at Sephora in litre size — professional salon-channel exclusive at Zennkai
•       1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
•       Lasts approximately 4–6 months for fine, medium-length hair with daily use
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About Joico Joifull Volumizing
Joico Joifull applies Smart Release Technology to fine-hair volume — a challenge that requires precision because too much of the wrong type of conditioning agent will flatten fine hair by midday. Smart Release delivers volumising actives exactly where and when the fine hair fiber needs them, building body from within the strand rather than coating the outside, and avoiding the surface residue that undermines fine-hair volume by the afternoon.
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Key Ingredient
Smart Release Technology (volume) — Joico's precision delivery system releasing volumising actives inside fine hair fiber without surface residue. Joifull volume complex — lightweight proteins and volumising agents that build body and lift in fine hair with zero compromise to movement or lightness.
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Best For
•       Fine, flat, or limp hair needing precision volume without buildup
•       Hair that goes flat quickly after washing — Smart Release delivers internal volume rather than surface lift
•       Fine hair wanting professional volumising care at excellent value
•       Colour-treated fine hair wanting volume with colour compatibility
•       Anyone who's tried volume shampoos that work initially but cause faster flatness from buildup
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Available at Zennkai — Canada's lowest professional price on Joico. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Joico collection at zennkai.com/collections/joico.