Virtue Refresh Exfoliating Scalp Treatment
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
ONLINE EXCLUSIVE
A light, dual-action whipped crème that detoxifies scalp of build-up and impurities while providing residue-free hair conditioning and scalp balancing.
Like the skin on our face, our scalp is a catchall for accumulated dirt, sebum, and product debris. Virtue® Exfoliating Scalp Treatment is a light, whipped crème that gently sloughs off dead skin cells, balances, and conditions without adding residue. Rice beads and fruit enzymes provide dual-action exfoliation; Kalahari melon oil and jojoba oil provide moisture balance; and Alpha Keratin 60ku® repairs hair with each use.
What makes it different?
This deep conditioning treatment is efficacious yet nonirritating, and provides physical and enzymatic scalp exfoliation while nourishing hair with Alpha Keratin 60ku®. Papain and Bromelain, fruit enzymes that perform like BHAs, provide gentle exfoliation to unclog pores and optimize follicles. Rice exfoliator gently buffs away dead skin, impurities, and
residue on the scalp. Hair is left silky smooth upon rinsing with residue-free conditioning.
A soothing blend of lavender and chamomile, white tea, bergamot, magnolia buds, and a light touch of creamy sandalwood.
Ideal for all hair and scalp types. Safe for color-treated and chemically treated hair.
HOW TO USE: After shampooing and rinsing hair, apply Exfoliating Scalp Treatment to scalp and hair, massaging thoroughly with fingertips for approximately 2–3 minutes. Smooth through to the ends and rinse thoroughly; a double rinse is recommended. This is the last step in your scalp health routine, eliminating the need for washing and conditioning after use. Use once or twice a week in place of conditioner or mask.
- 95% of women immediately felt their scalp was cleaner and hair was more conditioned.
- 95% felt their scalp was exfoliated after 24 hours.
- 93% felt scalp was fresher, soothed, and healthier after just one week.
- After one month of use, 93% felt their hair and scalp were more moisturized and hydrated.
KEY INGREDIENTS
Papain and Bromelain - Fruit enzymes that gently slough off dead skin cells.
Beta Hydroxy Acid (BHA) - Gently exfoliates dead skin cells.
Rice Exfoliator - Gentle rice beads that slough away dead skin cells to leave the scalp smooth.
Coconut, Jojoba, and Kalahari Melon Oils - Provides essential hydration for hair
and scalp.