Surethik Hair Thickening Fibers
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Hair Building Fibers are ideal for anyone who wants to disguise the challenge of thinning hair. These keratin-derived fibers are safe and blend undetectably with your existing hair to create the appearance of thicker, fuller hair.
AN ALL-NATURAL SOLUTION FOR BOTH MEN AND WOMENSureThik® is a unique complex of organic keratin protein that has been precision cut into tiny micro-sized fibers. These microscopic hair fibers build upon your existing hair and scalp to produce dramatic density, volume, and total coverage. SureThik® is made from the same organic keratin protein as your own natural growing hair. It is completely safe and an all-natural solution for both men and women.
BUILD HAIR DENSITY
SureThik® blends in and bonds electro-statically with your existing hair, dramatically building up hair structure and volume. Even seemingly bald areas on the scalp contain thousands upon thousands of tiny vellus hairs which SureThik® can pump up and dramatically increase in appearance.
- Ideal for both men and women
- Rain, wind, and perspiration proof
- Compatible with hair loss medications
- No special hair styling products needed
- Available in virtually every hair color
- Washes out with shampoo
TOTAL CONFIDENCE EVEN IN EXTREME CONDITIONS
Because of its micro composition, once applied, the SureThik® Fibers bond to your own “Vellus” and thinning hair so securely that even strong blowing wind or heavy rain will not cause it to run, stain or smear, yet it washes out easily with practically any shampoo. SureThik® is the only fiber that will not run on your clothes or pillow.
COMPLETELY COMPATIBLE WITH ALL HAIR LOSS TREATMENTS
Since SureThik® is an all-natural complex of organic protein it is completely safe to use with topical hair loss treatments such as SureThik® ScalpTX+ scalp treatment. Allow your hair to dry and apply SureThik® for a great looking head of hair every time.
COMPLETELY SAFE TO USE AFTER HAIR TRANSPLANT SURGERY
SureThik® is recommended by many hair transplant surgeons to their clients because it is completely safe and it works extremely well on hair transplants. Even if you’ve just had hair transplant surgery, SureThik® will completely eliminate the appearance of any temporary post-operative thinning, scabs, and scars.
HOW TO USE
1: After washing your hair, air-dry, or blow-dry your hair completely. SureThik®should be applied to dry hair.
2: There are 8 different colours to choose from. We find that for best coverage select the same or one shade darker than your own hair.
3: Simply shake the hair fibers over the areas of thinning. As you apply SureThik®to your scalp – you will see bald patches and thinning hair fade away before your eyes.
4: After you are done applying SureThik®gently brush or pat down the fibers through your hair, the fibers disappear and blend in a completely undetectable manner. The final result is a totally natural-looking full head of hair
5: Use our SureThik®Holding Spray to give your hair some shine and to help lock in the fibers to ensure a finished look.