FREE SHIPPING ON ALL ORDERS OVER $50*
Redken All Soft Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Redken All Soft Litre Duo is the professional-size shampoo and conditioner set for dry, coarse, or brittle hair — formulated with argan oil and Redken's RCT Protein Complex to deliver measurable softness, manageability, and shine from the first wash, in the 1-litre professional size that Sephora and most retailers don't carry.
What's Included
• Redken All Soft Shampoo — 1 litre (1000ml)
• Redken All Soft Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• 34% savings vs buying two regular-size bottles — the same professional formula at a fraction of the per-wash cost
• Professional salon size — the same size used in high-end salons across Canada
• Not available at Sephora or most Canadian beauty retailers — Zennkai is one of the few authorized sources for Redken litre sizes in Canada
• Lasts approximately 3–4 months with daily use, depending on hair length and thickness
• Ideal for families, frequent washers, or anyone who goes through product quickly
About Redken All Soft
Redken All Soft is the brand's dedicated system for dry, brittle, and coarse hair — the line professional stylists across Canada reach for when hair lacks softness and manageability. Unlike generic moisturizing shampoos, All Soft uses a targeted combination of argan oil and Redken's protein science to address the actual structural cause of dryness and roughness: a depleted cuticle that can't retain moisture. The result is hair that is measurably softer, smoother to the touch, and dramatically more manageable after every wash.
Key Ingredient
Argan oil — rich in Vitamin E and essential fatty acids that penetrate the hair shaft to restore moisture, add shine, and improve softness for dry or coarse hair. RCT Protein Complex (Root-to-Tip Targeting) — Redken's delivery system that ensures active ingredients reach the right zone of the hair strand for maximum efficacy.
Best For
• Dry, coarse, or brittle hair that feels rough or breaks easily
• Hair that lacks softness, shine, or manageability after washing
• Thick or heavy hair needing intense moisture without weighing it down
• Colour-treated hair that has become dry from repeated chemical services
• Anyone wanting professional salon results at home with the economical litre size
Available at Zennkai — Canada's lowest professional price on Redken All Soft. Authorized Redken retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Shop the full Redken collection at zennkai.com/collections/redken.