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Redken All Soft All-in Mask
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What It Is
Dry, brittle hair loses moisture faster than it can absorb it — Redken All Soft All-In Mask closes that gap. A whipped butter-like rinse-out mask built on a 15% Moisture Complex with Argan Oil and Glycerin that smooths the cuticle, locks in long-lasting hydration, and transforms coarse, dry hair into soft, shiny, healthy-looking strands.
Hair Concerns
- Dryness + dehydration
- Frizz control
- Shine + softness
- Brittle or fragile hair
- Colour-treated hair
Key Benefits
- 96 hours of moisture, softness, and shine — measured on the complete All Soft system of shampoo + All-In Mask + Argan Oil vs. non-conditioning shampoo
- 12x more moisture vs. non-conditioning shampoo when used as part of the complete All Soft system; lightweight and non-greasy despite the intensive hydration
- Up to 72 hours of frizz reduction — the 15% Moisture Complex with Argania Spinosa Kernel Oil smooths the cuticle layer to seal out humidity and keep hair manageable between washes
Highlighted Ingredients
What Else You Need to Know
Redken All Soft All-In Mask is formulated for all hair types and textures, making it a versatile weekly treatment for anyone dealing with dryness or frizz — not just thick hair. It replaces your conditioner in the shower, so use it in place of (not in addition to) your regular rinse-out conditioner for the best result. For a deeper treatment, extend the leave-in time beyond 5 minutes. For maximum results, complete the All Soft system with the All Soft Shampoo and All Soft Argan-6 Oil.
Fragrance
Warm floral fragrance
How to Use
Apply to wet hair after shampooing, from mid-lengths to ends. Leave in for 3–5 minutes, then rinse thoroughly. Use weekly or as often as needed. For best results, use as part of the complete Redken All Soft system. Replaces your regular conditioner — do not layer over a separate rinse-out conditioner in the same wash.
Authorized Redken retailer · Zennkai Canada since 1984 · Authorized Redken retailer · Zennkai Canada since 1984 · Professional hair science since 1960 · L'Oréal Professionnel group · Vegan formula