FREE SHIPPING ON ALL ORDERS OVER $50*
Pureology Hydrate Sheer Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Pureology Hydrate Sheer Litre Duo is the professional-size version of Pureology's lightweight hydration system designed specifically for fine, dry, colour-treated hair — delivering the same AntiFade Complex® colour protection and deep moisture as Pureology Hydrate, in a lighter formula that won't weigh fine strands down, in the 1-litre professional size that Sephora doesn't stock.
What's Included
• Pureology Hydrate Sheer Shampoo — 1 litre (1000ml)
• Pureology Hydrate Sheer Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• 40% savings vs buying two regular-size bottles — Pureology is ultra-concentrated and a litre lasts significantly longer than it appears
• Hydrate Sheer is the recommended upgrade for fine-hair clients who found Pureology Hydrate too heavy — the litre makes switching worthwhile
• Not available at Sephora in litre size — salon-channel exclusive available at Zennkai
• ZeroSulfate formula — no lather degradation in larger size, every drop performs identically
• Lasts approximately 4–6 months for fine, medium-length hair — exceptional per-wash value
About Pureology Hydrate Sheer
Pureology Hydrate Sheer was developed specifically for fine, dry, colour-treated hair — the client who needs the moisture protection of Pureology Hydrate but finds the original formula leaves their fine strands feeling weighed down. Hydrate Sheer delivers the same patented AntiFade Complex® colour protection and botanical conditioning actives, in a lighter, faster-absorbing formula that adds softness and manageability without compromising volume. 100% vegan, ZeroSulfate, and free from parabens and mineral oil — consistent with Pureology's clean formula standard across the entire range.
Key Ingredient
AntiFade Complex® — Pureology's patented blend of Vitamin E and sunflower seed extract that shields colour molecules from UV fade and washing damage. Lighter conditioning blend than Pureology Hydrate — delivers moisture to the hair shaft without the heavier emollients that can flatten fine strands.
Best For
• Fine, dry, colour-treated hair that needs moisture without weight
• Clients who loved Pureology Hydrate's colour protection but found it too heavy for fine hair
• Frequent washers with fine hair — the lightweight formula is gentle enough for daily use
• Anyone wanting vegan, sulfate-free colour care specifically designed for fine hair
• Fine highlighted or blonde hair needing colour protection and manageable softness
Available at Zennkai — Canada's lowest professional price on Pureology Hydrate Sheer. Authorized Pureology retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Shop the full Pureology collection at zennkai.com/collections/pureology.