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MoroccanOil Moisture Repair Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.Â
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
        - your item(s) must be either be unused or no more than a quarter of the volume missing.
        - your item(s) must be in the original packaging.
        - your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.Â
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATIONÂ
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.Â
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.comÂ
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The MoroccanOil Moisture Repair Litre Duo is the professional 1-litre shampoo and conditioner that addresses damaged hair's compound needs — moisture loss and structural weakness — in a single system, using Moroccan argan oil for immediate softness and shine alongside a keratin-based repair complex that rebuilds structural strength in damaged or colour-treated hair, at Canada's lowest price.
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What's Included
•       MoroccanOil Moisture Repair Shampoo — 1 litre (1000ml)
•       MoroccanOil Moisture Repair Conditioner — 1 litre (1000ml)
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Why Buy the Litre Size
•       Save 19% vs buying two regular-size MoroccanOil bottles — Moisture Repair at the best per-wash value for damaged hair
•       MoroccanOil litres are not available at Sephora — Zennkai is one of the few authorized Canadian sources
•       The combination of argan oil and repair makes this particularly effective for Metro Vancouver clients dealing with both hard water mineral damage and structural weakness
•       1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
•       Lasts approximately 3–4 months for damaged, medium-length hair with daily use
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About MoroccanOil Moisture Repair
MoroccanOil Moisture Repair combines the brand's signature argan oil nourishment with a targeted repair function — specifically for hair that is both dry and structurally compromised. Where MoroccanOil Hydrating is the everyday moisture system for dry hair, Moisture Repair is the step up for hair that is also dealing with damage from chemical processing, heat, or breakage alongside its moisture needs. The result is a dual-action system that restores softness, shine, and structural integrity simultaneously.
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Key Ingredient
Moroccan argan oil — Vitamin E, omega fatty acids, and antioxidants that restore moisture, softness, and shine. Keratin repair complex — a protein-based system that fills structural damage in the hair shaft and rebuilds strength alongside argan oil's surface-level nourishment.
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Best For
•       Damaged hair that is also dry — needing both repair and moisture
•       Colour-treated dry hair that has lost both structural integrity and moisture
•       Hair experiencing both hard water mineral damage and chemical processing effects
•       Anyone stepping up from MoroccanOil Hydrating when basic moisture isn't enough
•       Clients wanting the MoroccanOil argan oil experience with added repair capability
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Available at Zennkai — Canada's lowest professional price on MoroccanOil. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full MoroccanOil collection at zennkai.com/collections/moroccan-oil.