FREE SHIPPING ON ALL ORDERS OVER $50*
MoroccanOil Hydrating Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.Â
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
        - your item(s) must be either be unused or no more than a quarter of the volume missing.
        - your item(s) must be in the original packaging.
        - your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.Â
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATIONÂ
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.Â
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.comÂ
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The MoroccanOil Hydrating Litre Duo is the professional-size shampoo and conditioner for dry, frizzy, or coarse hair — delivering the brand's signature argan oil nourishment for immediate softness, shine, and dramatically improved manageability, in the 1-litre professional size that provides the best per-wash value in Canada and is not available at Sephora.
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What's Included
•       MoroccanOil Hydrating Shampoo — 1 litre (1000ml)
•       MoroccanOil Hydrating Conditioner — 1 litre (1000ml)
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Why Buy the Litre Size
•       19% savings vs buying two regular-size bottles of MoroccanOil's most popular cleansing system
•       MoroccanOil's argan oil formula delivers immediate results — the litre ensures you maintain consistency for long-term softness and manageability
•       Not available at Sephora in litre format — Zennkai is an authorized Canadian source for professional MoroccanOil sizes
•       Particularly cost-effective for thick or coarse hair that uses more product per wash
•       Lasts approximately 3–4 months for medium to thick hair with regular use
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About MoroccanOil Hydrating
MoroccanOil Hydrating is the everyday moisture system built on the brand's argan oil foundation — Moroccan argan oil rich in Vitamin E, omega fatty acids, and antioxidants that deliver genuinely visible results from the first wash. The hydrating shampoo gently cleanses without stripping natural oils, while the conditioner deposits argan actives into the hair shaft for lasting softness that doesn't rely on silicone coating. Particularly effective for dry, thick, or frizzy hair, and a favourite in Metro Vancouver where the humid coastal climate makes frizz control a daily requirement. Certified cruelty-free across the MoroccanOil range.
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Key Ingredient
Moroccan argan oil — cold-pressed from the kernels of the argan tree, rich in Vitamin E, omega-3 and omega-9 fatty acids, and antioxidants. Penetrates the hair shaft to restore moisture, add shine, and improve softness and manageability for dry or frizzy hair. Responsibly sourced from Morocco.
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Best For
•       Dry, coarse, or frizzy hair needing daily moisture and manageability
•       Frizz control in Metro Vancouver's damp, humid coastal climate
•       Thick or heavy hair that drinks up product and needs a generous daily hydration system
•       Colour-treated dry hair — MoroccanOil Hydrating is colour-safe
•       Anyone who uses MoroccanOil Treatment as a finishing product and wants a matching cleansing system
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Available at Zennkai — Canada's lowest professional price on MoroccanOil Hydrating. Authorized MoroccanOil retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Shop the full MoroccanOil collection at zennkai.com/collections/moroccan-oil.