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Milkshake Silver Shine Conditioner
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Silver Shine Conditioner is formulated with a specific violet pigment designed to neutralize unwanted yellow, golden, or brassy tones common in white, grey, blond, or lightened hair. The pigment works on color theory principles, using violet (opposite yellow on the color wheel) to counteract warmth.
Milk Protein and organic berry extracts — blackberry, raspberry, blueberry, and strawberry — help strengthen and condition hair while contributing shine, and Milkshake's Integrity 41® complex offers antioxidant protection to help maintain color stability over time. Coconut Oil and Sunflower Seed Extract round out the formula with additional moisture and shine.
Suitable for white, grey, blonde, or lightened hair, this conditioner is designed to be used after Silver Shine Shampoo, left on for a few minutes to allow the tone-correcting pigment to work.
What It Is
A purple toning conditioner with violet pigments + berry extracts for blonde, silver, white, or grey hair.
Hair Concerns
- Color Toning
- Brassy Tones
- Blonde + Silver
Key Benefits
- Violet pigment conditioner tones + rehydrates blonde, silver, white, or grey hair
- Milk proteins + organic berry extracts nourish while neutralizing yellow tones
- Integrity 41® protects color clarity — paraben-free
Highlighted Ingredients
What Else You Need to Know
Use 1-2x weekly after Silver Shine Shampoo. Apply to damp hair. Leave 2-5 minutes. Rinse. Pigmented — may stain.
Fragrance
Fruity berry
How to Use
Apply to damp hair after shampoo. Leave 2-5 minutes. Rinse thoroughly.
FAQ
How long do I leave Silver Shine Conditioner in?
Apply after cleansing to clean, damp hair, leave in for a few minutes, then rinse thoroughly.
What hair colors is Silver Shine Conditioner for?
It's formulated for white, grey, blonde, or lightened hair looking to neutralize yellow or brassy tones.
Can this conditioner stain surfaces?
Yes, due to its pigmented formula, it may stain surfaces including skin, so care should be taken during application.
Authorized Milkshake retailer · Zennkai Canada since 1984 · Italian professional haircare since 1999 · Exclusive Integrity 41® antioxidant complex · Milk proteins core to all formulas