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Milkshake No Frizz Allowed Glistening Rich Serum
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Coarse, thick frizzy hair needs a different product than fine frizzy hair — not a lighter touch, but a richer, more substantive treatment that can penetrate the denser cortex, coat the rougher cuticle, and hold against the humidity and volume that coarser hair carries. milk_shake Glistening Rich Serum is that product: an anhydrous oil-based leave-in that delivers Macadamia and Maracuja oils through a fast-evaporating carrier, leaving behind a rich silicone-and-oil complex that smooths, shines, and holds frizz in check on coarse and thick hair — without the heaviness that keeps most rich serums off fine hair.
Glistening Rich Serum is an anhydrous (water-free) oil-and-silicone serum — fundamentally different in format from the Glistening Light Milk. Where the Milk is an aqueous emulsion designed for fine hair, the Rich Serum is an oil-based formula where Isododecane serves as the primary carrier. Isododecane is a lightweight, fast-evaporating hydrocarbon — it delivers the active silicone and oil complex to the hair shaft and then evaporates cleanly, leaving behind only the beneficial ingredients without the heaviness or wetness that oil-based serums typically leave on the hair. This is the mechanism behind the "rich yet lightweight" feel: the formula is substantive enough for coarse hair while remaining light enough not to weigh the hair down.
Dimethicone and Dimethiconol form the silicone smoothing complex — delivered in higher concentrations than in the Light Milk, appropriate for the denser cuticle of coarse, thick hair that requires more substantial surface treatment for effective frizz control. Dimethicone fills the larger micro-gaps and surface irregularities characteristic of coarse cuticles, creating the smooth, reflective surface that makes thick frizzy hair look sleek and polished rather than puffy and dull. Dimethiconol reinforces this with additional slip and shine.
Macadamia Integrifolia Seed Oil is the primary botanical emollient. Rich in palmitoleic acid (Omega-7) — a fatty acid that closely mimics the composition of human sebum — Macadamia Oil absorbs rapidly into coarse hair without residue, nourishing the depleted lipid layer that contributes to dryness and unruliness on coarse and chemically treated hair. Its particular affinity for coarser hair textures makes it a more effective choice than lighter oils (like Argan or Jojoba) for thick, resistant strands that need deeper emollient penetration. Passiflora Edulis Seed Oil (Maracuja / Passionfruit) provides complementary emollient properties — rich in Linoleic acid (Omega-6), it improves moisture balance, softness, and the luminous, glossy finish that defines the Rich Serum's shine result. Together, the two oils address coarse hair's twin needs: restored lipid layer and enhanced surface reflectivity.
The formula is applied by warming a small amount between the palms first — the body heat helps distribute the Isododecane carrier and activates the oil blend for more even application through coarse lengths.
Fragrance: sweet plum notes with a soft, warm finish — the No Frizz Allowed line's signature scent.
Metro Vancouver note: Coarse, thick frizzy hair is particularly vulnerable to Metro Vancouver's coastal humidity because the denser cortex and wider cuticle structure absorb atmospheric moisture more broadly. The Macadamia Oil's lipid-layer restoration and the Dimethicone surface film work together to address humidity-driven frizz at both the structural and surface levels — making the Rich Serum effective for coarse hair through the damp coastal conditions that flatten fine hair and expand thick hair simultaneously.
Who It's For Coarse, thick, or high-density frizzy hair — straight, wavy, curly, or coily. The oil-and-silicone anhydrous formula is specifically calibrated for the hair type where lighter emulsion-based products apply too thinly to provide effective frizz control. Not suitable for fine or thin hair — use Milkshake Glistening Light Milk → instead.
Milkshake No Frizz Allowed — Choosing Between the Two Serums
Both products are leave-in frizz treatments from the same line with the same fragrance. The correct choice is entirely hair-type dependent:
- Glistening Light Milk — aqueous emulsion, for fine and thin frizzy hair; lightweight, contains Milk Proteins and Kakadu Plum
- Glistening Rich Serum — anhydrous oil-based serum, for coarse and thick frizzy hair; richer, contains Macadamia and Maracuja Oils
Key Ingredients
- Macadamia Integrifolia Seed Oil — Rich in Omega-7 palmitoleic acid; absorbs rapidly into coarse hair to restore the lipid layer and nourish dense strands without residue
- Passiflora Edulis Seed Oil (Maracuja) — Rich in Omega-6 linoleic acid; improves moisture balance, softness, and the luminous shine finish
- Dimethicone & Dimethiconol — Silicone smoothing complex; fills cuticle micro-gaps on coarse hair for effective frizz control and a sleek, reflective surface
- Isododecane — Fast-evaporating lightweight hydrocarbon carrier; delivers the active complex to the hair shaft then evaporates cleanly, leaving richness without heaviness
How to Use Apply a small amount to the palms and rub together to warm. Distribute evenly through lengths and ends. Do not rinse. Style as desired. Use sparingly on very thick or long hair — a little delivers significant coverage.