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Milkshake Moisture & More Conditioner
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Moisture & More Conditioner is built around Hyaluronic Acid, Niacinamide, and organic Papaya Extract, formulated for dry, dull hair that needs restored moisture balance. Milk Proteins provide deep conditioning, while fruit extracts help hair feel light rather than weighed down.
Hyaluronic Acid works as a humectant that helps hair attract and hold onto moisture, and Niacinamide contributes antioxidant support alongside a smoothing effect. Behentrimonium Chloride and Cetrimonium Chloride act as conditioning agents to soften and improve manageability.
Suitable for everyday use, the conditioner is designed to be layered with Milkshake's Whipped Cream leave-in for more intensive hydration.
What It Is
A daily hydrating conditioner for dry hair with milk proteins, Hyaluronic Acid, and Panthenol (Vitamin B5).
Hair Concerns
- Dryness
- Color Safe
- Shine
Key Benefits
- Daily hydrating conditioner for dry hair — milk proteins + Hyaluronic Acid
- Panthenol (Vitamin B5) + Integrity 41® for moisture retention + color protection
- Lightweight finish — restores softness without weighdown
Highlighted Ingredients
What Else You Need to Know
Pair with Moisture & More Shampoo. Apply to mid-lengths to ends. Leave 1-2 minutes. Rinse.
Fragrance
Tropical fruit
How to Use
Apply to mid-lengths and ends. Leave 1-2 minutes. Rinse thoroughly.
FAQ
What does Hyaluronic Acid do in Moisture & More Conditioner?
It acts as a humectant, helping hair attract and hold onto moisture to maintain optimal hydration balance.
What hair type is Moisture & More Conditioner for?
It's formulated for dry, dull hair needing restored moisture.
Can I use this with a leave-in treatment?
Yes, it pairs well with Milkshake's Whipped Cream leave-in foam for additional hydration.
Authorized Milkshake retailer · Zennkai Canada since 1984 · Italian professional haircare since 1999 · Exclusive Integrity 41® antioxidant complex · Milk proteins core to all formulas