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Milkshake Insta.Light Shampoo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Glass hair — high-shine, smooth, and impossibly reflective — starts in the shower, not the styling stage. Milkshake insta.light Shampoo is built around that premise: a multi-layered Hyaluronic Acid complex (Sodium Hyaluronate Crosspolymer + Hydrolyzed Hyaluronic Acid + Sodium Hyaluronate) that floods the hair shaft with hydration for a naturally lustrous, light-reflecting finish, paired with Lemon and Bilberry Fruit Extracts for radiance and Hydrolyzed Milk Proteins for softness and strength. The result after just one wash is hair that reads polished, healthy, and full of life — particularly effective on dry, colour-treated, or chemically processed hair that has lost its natural shine and vitality.
The fragrance is a signature Peach Bellini — sun-soaked peach and prosecco with a touch of fresh gardenia — one of the most recognisable scents in the Milkshake range. Made in Italy.
What It Is
A shine-boosting shampoo for dry, colour-treated, or chemically processed hair that delivers an immediate glass hair effect. A triple Hyaluronic Acid complex hydrates and smooths the cuticle for a light-reflecting finish. Lemon and Bilberry Fruit Extracts add radiance. Hydrolyzed Milk Protein strengthens and restores softness. Peach Bellini fragrance. Made in Italy.
Hair Concerns
- Dryness
- Colour-Treated
- Damage & Repair
Key Benefits
- Triple Hyaluronic Acid complex delivers deep hydration at multiple levels of the hair shaft simultaneously — cross-linked HA penetrates the cortex for structural moisture, hydrolyzed HA fills surface porosity, and sodium hyaluronate provides a weightless film that reflects light
- Lemon Fruit Extract (Citrus Limon) and Bilberry Fruit Extract (Vaccinium Myrtillus) deliver vitamin C and natural AHA activity that gently brightens the cuticle surface, improving light reflection and giving colour-treated hair a more vibrant, luminous appearance between salon visits.
- Hydrolyzed Milk Protein — Milkshake's signature conditioning complex — bonds to gaps and micro-damage in the cuticle of porous, processed hair, restoring tensile strength, softness, and manageability with each wash.
Highlighted Ingredients
What Else You Need to Know
Insta.light is a double-cleanse shampoo by design — apply, lather, rinse, then apply a second time before proceeding to conditioner. The second cleanse is where the hyaluronic acid complex and fruit extracts do their best work on a freshly cleared scalp and cuticle. Best results on dry or colour-treated hair that has lost its natural reflectivity; less impactful on already healthy, high-shine hair. Pairs with the insta.light Lotion for the full glass hair routine.
Fragrance
Peach Bellini. Sun-soaked peach, prosecco, and fresh gardenia.
How to Use
Apply evenly to damp hair and lather. Rinse. Apply a second time, lather, and rinse thoroughly. Remove excess water with a towel and follow with insta.light Lotion.
Authorized Milkshake retailer · Zennkai Canada since 1984 · Authorized Milkshake retailer · Made in Italy · Natural ingredients · Paraben-free professional haircare