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Milkshake Icy Blond Shampoo 1L
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What It Is
Where purple shampoos soften brassiness, Milkshake Icy Blond Shampoo eliminates it. A highly pigmented toning shampoo for platinum, very light blonde, and lightened hair that uses a special black pigment system — not violet — to neutralize yellow and orange tones in a single wash, delivering delicate ash tones and a luminous icy finish. Strengthened with milk proteins and Integrity 41®
Hair Concerns
- Brassiness + warm tones
- Blonde + lightened hair
- Colour fade
- Dryness + dehydration
- Platinum + silver maintenance
Key Benefits
- Black pigment toning technology goes beyond traditional purple shampoos — the black pigment neutralizes yellow, orange, and brassy tones more aggressively, delivering true ash and icy tones on platinum and very light blonde hair in minutes; leave-in time can be extended for a more intense result
- Integrity 41® — Milkshake's proprietary sunflower seed antioxidant complex that protects colour vibrancy over time, prevents fade from UV and environmental exposure, and improves manageability and shine with every wash
- Hydrolyzed Milk Protein and Hydrolyzed Quinoa strengthen and restructure the hair shaft from within — critical for highly porous, over-processed blonde hair that loses protein integrity with each lightening session
Highlighted Ingredients
What Else You Need to Know
Icy Blond is recommended for very light blonde and platinum hair only — it is not recommended for grey or white hair, and can deposit intensely on highly porous ends. Start with 2–3 minutes leave-in time and adjust from there; once your ideal tone is achieved, alternate with a colour-safe shampoo to maintain results rather than using every wash. The black pigment formula can appear alarming at first application but does not stain the scalp, hands, or shower. For maximum toning impact, pair with the Icy Blond Conditioner.
Fragrance
Sweet grape fragrance. Fruity, fresh, and light.
How to Use
Apply evenly to damp hair 1–2 times per week. Leave in for a few minutes — for a more intense result, leave in a few minutes longer. Rinse thoroughly. Follow with Icy Blond Conditioner for best results. Once desired tone is achieved, alternate with a colour-safe shampoo to maintain without over-depositing.
Authorized Milkshake retailer · Zennkai Canada since 1984 · Authorized Milkshake retailer · Made in Italy · Natural ingredients · Paraben-free professional haircare