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Milkshake Everlasting Bonds Mask
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Conditioners rinse out in 3 minutes. The Milkshake Everlasting Bonds Mask stays for 10 — and that difference matters when the hair is seriously stressed. An intensive bond repair mask for damaged, bleached, and over-processed hair, powered by the patent-pending NutriBond Complex™ (rice proteins, amino acids, Hyaluronic Acid, and Glycosaminoglycans) and Hydrolyzed Milk Protein. Together they work to reconstruct the disulfide bonds and keratin protein chains broken by chemical services, heat damage, and environmental stress — delivering both immediate and long-lasting results. Hair leaves the shower noticeably smoother, softer, and more resilient, with a naturally glossy finish that doesn't feel like a product is sitting on top of it. Carbocysteine — a keratin-derived amino acid used clinically to restructure hair bonds — reinforces the internal repair that NutriBond Complex™ initiates, while Panthenol, Zinc PCA, and a full suite of amino acids (Glycine, Serine, Leucine, Lysine, Proline) address elasticity, moisture retention, and tensile strength simultaneously.
What It Is
An intensive 10-minute bond repair mask for damaged, bleached, and over-processed hair. Patent-pending NutriBond Complex™ (rice proteins, amino acids, Hyaluronic Acid, Glycosaminoglycans) and Carbocysteine reconstruct broken hair bonds for immediate softness, shine, and resilience with long-lasting results. Use weekly or in place of conditioner on seriously damaged hair. Paraben-free.
Hair Concerns
- Damage & Repair
- Breakage
- Dryness
- Color-Treated
Key Benefits
- NutriBond Complex™ repairs damaged hair bonds for both immediate and long-lasting results — rice proteins and amino acids reconstruct the disulfide bonds and keratin chains broken by bleaching, perming, and heat damage, while Glycosaminoglycans carry the actives deep into the hair structure.
- Carbocysteine (Cysteine HCl) directly contributes to disulfide bond reconstruction — a keratin-derived amino acid that replenishes the cysteine building blocks that chemical services strip from the hair's protein network, making it one of the most targeted bond-building actives in the formula.
- Full amino acid complex (Glycine, Serine, Leucine, Lysine, Proline) + Zinc PCA + Panthenol address multiple damage pathways simultaneously — amino acids rebuild the hair's internal protein scaffold; Zinc PCA supports follicle health and scalp regulation; Panthenol improves elasticity and moisture.
Highlighted Ingredients
What Else You Need to Know
For seriously damaged hair, use the mask in place of conditioner every few washes — Milkshake recommends: Everlasting Bonds Shampoo + Mask + Leave-In for intensive repair sessions, and Everlasting Bonds Shampoo + Conditioner + Leave-In for daily maintenance between mask uses. The 93.5% bond repair claim from the Everlasting Bonds range is measured on the shampoo + conditioner system after 5 applications — not the mask alone.
Fragrance
Indulgent coconut, orchid, and warm vanilla. Sweet, tropical, and long-lasting — the signature Everlasting Bonds scent.
How to Use
After shampooing, towel-dry hair to remove all excess water. Apply evenly to mid-lengths and ends. Leave on for 10 minutes. Rinse thoroughly. Follow with Everlasting Bonds Leave-In Treatment. Use weekly or in place of conditioner on seriously damaged hair.
FAQ
How is the Everlasting Bonds Mask different from the Conditioner?
The Mask is a more intensive 10-minute treatment designed for seriously damaged or bleached hair that needs deeper bond reconstruction. The Conditioner is a 3-10 minute daily option for normal to mildly damaged hair. Milkshake recommends using the Mask periodically in place of the Conditioner for hair that needs a more intensive repair boost.
Is the bond repair claim proven for the mask specifically?
The 93.5% bond repair figure from Milkshake is measured by ex-vivo instrumental test on the Everlasting Bonds shampoo and conditioner system after 5 applications — not the mask alone. The mask provides intensive nourishment and bond-building actives including Carbocysteine and NutriBond Complex™, with results that improve over consistent use.
Is this mask suitable for fine hair?
Yes — despite being an intensive treatment, the formula is described as lightweight and non-weighing. Multiple fine-hair users confirm it does not cause limpness or buildup when applied correctly to mid-lengths and ends only, avoiding the root area.
Authorized Milkshake retailer · Zennkai Canada since 1984 · Authorized Milkshake retailer · Made in Italy · Natural ingredients · Paraben-free professional haircare