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L'ANZA Healing Strength Conditioner 950ml
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The conditioner that completes the Healing Strength system — and more than earns its place as a standalone treatment. L'ANZA Healing Strength Manuka Honey Conditioner brings together the brand's Keratin Healing System and CP Anti-Aging Complex with Manuka Leaf Extract, raw Honey, Lactobacillus Ferment, and Ceramide NP in a rich conditioning base designed to restore elasticity, strength, and softness to damaged, brittle, or chemically processed hair. Deep conditioning that rinses clean, with a nutrient density that most conditioners at this price point can't approach.
Healing Strength Manuka Honey Conditioner uses a conditioning base enriched with L'ANZA's full Keratin Healing System and CP Anti-Aging Complex — consistent with the White Tea Shampoo, ensuring the same strengthening and anti-aging actives are active at both the cleanse and conditioning steps of the routine.
Dimethiconol Cysteine continues the disulfide bond reinforcement that begins in the shampoo. As a silicone-cysteine conjugate, it deposits at the hair surface via the Dimethiconol carrier while the Cysteine component reinforces the sulphur bridges in the keratin chain — the bonds weakened by every chemical service and heat styling session. Used consistently at both the shampoo and conditioning step, the cumulative Dimethiconol Cysteine deposit builds progressively stronger keratin reinforcement than either product achieves alone. Keratin Amino Acids continue the direct protein matrix replenishment.
Leptospermum Scoparium (Manuka) Leaf Extract is the formula's hero botanical — the leaf extract of the New Zealand Manuka plant, the same species whose nectar creates Manuka honey. Manuka Leaf Extract is exceptionally rich in flavonoids, tannins, and bioactive phenolic compounds including methylglyoxal precursors that give Manuka its characteristic antibacterial and antimicrobial potency. In a hair conditioner context, the leaf extract's dense polyphenol and antioxidant profile neutralises the free radicals that drive oxidative damage to the hair's protein structure, while the antibacterial and anti-fungal properties contribute to a healthier scalp environment that supports stronger hair growth. Honey (separately listed in the INCI) delivers the raw botanical humectant and nourishing properties directly — hygroscopic sugars that draw moisture into the hair shaft and hold it there, contributing softness and elasticity.
Lactobacillus Ferment is the formula's probiotic active — a fermented culture of Lactobacillus bacteria that delivers beneficial metabolites, organic acids, and fermentation by-products to the scalp skin surface. Probiotic ferments support the scalp's natural microbiome balance, soothe scalp irritation, and reinforce the scalp's barrier function, creating a healthier root environment that complements the strengthening work the formula does on the hair shaft itself.
Ceramide NP is the formula's lipid barrier active — a natural ceramide (N-type, phytosphingosine backbone) that is identical in structure to the ceramides found in the hair's own cuticle lipid bilayer. The cuticle lipid layer is systematically depleted by bleaching, colouring, and heat styling — its degradation is what causes the hair to become porous, dull, and frizz-prone over time. Ceramide NP directly replenishes this layer, restoring the cuticle's ability to retain moisture and resist environmental damage.
Trimethylsiloxyamodimethicone and Cyclopentasiloxane work together as the formula's silicone delivery system — Cyclopentasiloxane is the volatile carrier that distributes the active complex evenly through the hair during conditioning and then evaporates cleanly at rinse-out; Trimethylsiloxyamodimethicone provides targeted surface repair at damaged cuticle points. Dimethicone PEG-8 Meadowfoamate provides the lightweight, non-greasy silicone conditioning and the emollient contribution of Meadowfoam Seed Oil.
Stearyl Alcohol and Cetyl Alcohol form the rich emollient conditioning base. Glycerin provides humectant moisture balance. Cetrimonium Chloride and Steartrimonium Chloride are the dual cationic conditioning agents providing slip, detangling, and cuticle-smoothing. Hydroxyethylcellulose contributes to the formula's creamy texture and light film-forming properties.
The CP Anti-Aging Complex — Sodium PCA, Magnesium PCA, Zinc PCA, Manganese PCA — continues the quad-mineral NMF moisture maintenance from the shampoo step. Sodium Hyaluronate provides moisture binding at the hair surface. Sodium Benzotriazolyl Butylphenol Sulfonate and Tributyl Citrate provide UV protection and film plasticisation.
Standard use: apply and rinse immediately. For deeper treatment: leave on for 3–5 minutes before rinsing.
Metro Vancouver note: Hard water mineral deposits on the cuticle surface physically block cationic conditioning agents from depositing fully — the Dimethiconol Cysteine and Ceramide NP in this conditioner will underperform on hair with active mineral buildup. A chelation step before your wash routine significantly improves uptake. See our Hard Water Hair Damage hub for the protocol.
Who It's For All hair types — particularly damaged, brittle, chemically processed, or colour-treated hair where the keratin protein matrix and cuticle lipid layer both need consistent replenishment. Suitable for everyday use after the Healing Strength White Tea Shampoo. The formula is rich enough for very dry or severely damaged hair and rinses cleanly enough for fine hair when used in moderate amounts mid-lengths to ends.
Part of the Healing Strength system — pair with L'ANZA Healing Strength White Tea Shampoo → for the complete strengthening routine.
Key Ingredients
- Dimethiconol Cysteine — Silicone-cysteine conjugate; continues the disulfide bond reinforcement from the shampoo step for cumulative keratin strengthening used as a complete system
- Keratin Amino Acids — Direct protein building blocks; replenish the hair's structural protein matrix at the conditioning step
- Leptospermum Scoparium (Manuka) Leaf Extract — New Zealand Manuka plant extract; rich in phenolic compounds with antibacterial, antifungal, and antioxidant properties; neutralises free radicals driving hair aging
- Honey — Hygroscopic botanical humectant; draws and retains moisture in the hair shaft for lasting softness and elasticity
- Lactobacillus Ferment — Probiotic active; supports scalp microbiome balance and barrier function at the root level
- Ceramide NP — Natural ceramide matching the cuticle's own lipid bilayer structure; directly replenishes the lipid layer depleted by chemical services and heat styling
- CP Anti-Aging Complex (Sodium, Magnesium, Zinc, Manganese PCA) — Quad-mineral NMF system; maintains scalp and hair moisture environment through the conditioning step
- Sodium Hyaluronate — Hyaluronic acid moisture binding at the hair surface
How to Use After shampooing, apply generously to wet hair. Rinse thoroughly. For a deeper conditioning treatment, leave on for 3–5 minutes before rinsing.
The 950 ml delivers 37% lower cost per ml. Shop the 250ml →