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L'ANZA Healing Strength 950ml Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What it is: A professional 950ml strengthening duo pairing L'ANZA's Healing Strength White Tea Shampoo and Manuka Honey Conditioner — both powered by the Keratin Healing System and CP Anti-Aging Complex to rebuild protein structure, restore elasticity, and reverse the brittleness caused by chemical services, heat, and oxidative stress.
Hair Texture: Straight, Wavy, Curly, Coily
Hair Type: Fine, Medium, Thick
Hair Concerns:
- Damage & Breakage
- Dryness & Dehydration
- Shine & Gloss
- Colour Protection & Vibrancy
Key Benefits:
- Dimethiconol Cysteine in both shampoo and conditioner works continuously through the wash routine to reinforce disulfide bonds and rebuild keratin structure at every step
- Keratin Amino Acids replenish the hair's protein matrix during both the cleanse and conditioning steps for cumulative structural repair
- Manuka Honey and Manuka Leaf Extract deliver intense moisture, antioxidant protection, and scalp microbiome support at the conditioning step
- Ceramide NP replenishes the cuticle lipid bilayer depleted by bleaching, colouring, and heat styling — restoring moisture retention and reducing porosity
- CP Anti-Aging Complex (quad-mineral PCA system) maintains scalp and hair moisture balance through every wash
- Professional 950ml sizes — save $18.95 vs. buying both individually at regular price
Highlighted Ingredients:
- Dimethiconol Cysteine: L'ANZA's Keratin Healing System active; a silicone-cysteine conjugate that deposits at the hair surface while reinforcing disulfide bonds in the keratin chain for cumulative structural strengthening
- Melia Azedarachta (Neem) Seed Oil — Neem Fortifying Complex: L'ANZA's proprietary hero botanical; enhances hair strength and resilience, prevents split ends, and supports scalp health
- Hydrolyzed Pea Protein + Hydrolyzed Vegetable Protein: Plant-derived proteins that deposit into the hair's compromised protein matrix for structural reinforcement
- Camellia Sinensis (White Tea) Leaf Extract: High-antioxidant extract that neutralises free radicals driving protein degradation and premature hair aging
- CP Anti-Aging Complex (Sodium, Magnesium, Zinc, Manganese PCA): Quad-mineral NMF system maintaining moisture balance through the wash routine
- Sodium Hyaluronate: Hyaluronic acid moisture binding at the hair surface
- Squalane + Limnanthes Alba (Meadowfoam) Seed Oil: Lightweight emollients providing slip, softness, and surface repair without weight
Ingredient Callouts: Paraben-free. Vegan.
What Else You Need to Know: This duo is designed as a complete system — the Keratin Healing System actives in both products build on each other, with the shampoo beginning protein reinforcement at the cleanse step and the conditioner continuing it with additional moisture and lipid repair. For best results on very damaged or chemically processed hair, leave the conditioner on for 3–5 minutes before rinsing. In Metro Vancouver, hard water mineral buildup on the cuticle physically blocks cationic conditioning agents from depositing fully — a chelation step before your wash routine will significantly improve the strengthening actives' uptake. See our Hard Water Hair Damage hub for the protocol. Authorized L'ANZA retailer. Earn Beauty with Benefits points on this purchase.