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L'ANZA Healing Moisture Shampoo 950ml
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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If L'ANZA Healing Moisture Shampoo is already your daily driver, the 950 ml is the decision that makes consistent use cost-effective. Same Kukui Hydrating Complex, same creamy sulfate-free lather — in the professional size that cuts cost per ml by 34% and keeps dry hair on a routine without interruption.
L'ANZA Healing Moisture Shampoo is built around the Kukui Hydrating Complex — a proprietary Polynesian botanical system that delivers hydration during the wash step rather than stripping it away. Kukui Nut Oil replenishes the hair's lipid layer during cleansing. Marula Seed Oil restores surface smoothness and softness. Entada Phaseoloides (Polynesian sea bean) provides moisture-binding protection. Sodium Hyaluronate draws and holds water in the shaft through the wash. The PCA Mineral Complex (Sodium, Magnesium, Zinc, Manganese PCA) regulates natural moisture factor between washes. Hydrolyzed Vegetable and Pea Protein deposit into micro-fractures to improve tensile strength over time. The sulfate-free surfactant system produces a luxurious creamy lather without stripping essential moisture or colour.
Sulfate-free, paraben-free, and vegan. Colour-safe.
Metro Vancouver note: Coastal humidity combined with hard water mineral deposits creates a compounding dehydration problem — minerals roughen the cuticle while humidity draws moisture from an already-compromised shaft. A non-stripping shampoo addresses one half; see our Hard Water Hair Damage Page if mineral buildup is a factor.
Who It's For Dry, dehydrated, or moisture-depleted hair of any texture. The larger size suits daily users, households sharing a wash routine, or anyone on a regular colour schedule who uses Healing Moisture consistently between appointments. Colour-safe and gentle enough for daily use.
Also available in 300ml →
Key Ingredients
- Kukui Nut Oil (Aleurites Moluccanus Seed Oil) — Lightweight Polynesian emollient; replenishes the hair's lipid layer during cleansing
- Marula Seed Oil (Calophyllum Inophyllum Seed Oil) — Restores softness and surface smoothness on coarse or damaged strands
- Entada Phaseoloides Bark/Seed Extract — Polynesian sea bean botanical; moisture-binding and protective
- Sodium Hyaluronate — Draws and holds water in the hair shaft through the wash step
- PCA Mineral Complex (Sodium, Magnesium, Zinc, Manganese PCA) — Regulates natural moisture factor between washes
- Hydrolyzed Vegetable & Pea Protein — Deposits into surface micro-fractures to improve tensile strength and reduce breakage
- Sulfate-free surfactant system — Creamy lather that cleanses without stripping essential moisture or colour
HOW TO USE: Apply to damp hair. Lather and rinse thoroughly. Repeat if needed. Best followed with L'ANZA Healing Moisture Conditioner.
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Savings Math The 300ml retails at $46.95 CAD — $0.157 per ml. The 950 ml retails at $93.95 CAD — $0.099 per ml. That's a 37% lower cost per ml with the larger size. Over three times the product for two times the price. For daily users, the 950 ml pays for itself within the first two bottles.
Available in-store at all six Metro Vancouver locations or online at Zennkai. |