FREE SHIPPING ON ALL ORDERS OVER $50*
KMS Moist Repair Intense Restore Treatment
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
Couldn't load pickup availability
What It Is
An intensive bond-building repair treatment that rebuilds the protein structure of highly damaged hair from the inside out — formulated with Upcycled Prickly Pear, Shea Butter, Coconut Oil, and amino acids for 99% less breakage and 20x stronger hair when used as part of the MoistRepair system.
Hair Concerns
- Damage & Breakage
- Dryness & Dehydration
- Shine & Gloss
- Frizz
Key Benefits
- Bond-building formula (hydrogen and ionic bonds) restores the protein structure responsible for hair's resilience — repairing highly damaged hair from the inside out for up to 99% less breakage and 20x stronger hair vs. untreated hair, in combination with the MoistRepair Shampoo and Conditioner.
- Opuntia Ficus-Indica (Upcycled Prickly Pear) Stem Extract creates a hyaluronic acid-like moisturising effect at the hair surface — delivering intense hydration, cuticle smoothing, and a repaired, resilient finish to stressed and dehydrated strands.
- Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Soy Amino Acids, and Wheat Amino Acids penetrate and nourish the hair cortex — replenishing lost lipids and proteins depleted by chemical services, heat, and mechanical stress.
- Behenamidopropyl Dimethylamine and Behentrimonium Chloride deliver deep conditioning and 4x easier detangling (in combination with MoistRepair Shampoo + Conditioner), leaving hair manageable, smooth, and visibly healthier after a single use.
Highlighted Ingredients
What Else You Need to Know
The 99% less breakage, 20x stronger hair, and 4x easier detangling results are measured in combination with the full MoistRepair system — Shampoo, Conditioner, and this Treatment together. Use weekly or as needed for an intensive repair boost, or more frequently on very damaged hair. Part of KMS's Trifinity Technology — Start. Style. Finish. — and designed to mix and match with other KMS collections. In Metro Vancouver, this treatment is ideal post-chelation for hard water-damaged hair, as removing mineral buildup first allows the amino acid and bond-building actives to penetrate fully.
Fragrance
Green citrus and grapefruit top; wild jasmine, freesia, and orris heart; cedarwood, sandalwood, and white musk base — mild, clean, and softly floral.
How to Use
Apply to shampooed lengths and ends after using MoistRepair Shampoo. Leave on for 3–5 minutes, then rinse thoroughly. For best results, use in combination with MoistRepair Shampoo and Conditioner to achieve the full 99% less breakage and 20x stronger hair benefit.
Authorized KMS retailer · Zennkai Canada since 1984 · Authorized KMS retailer · Zennkai Canada since 1984 · Founded in 1976 · 40+ years of professional haircare innovation · Vegan & PETA approved