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KMS Color Vitality 750ml Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.Â
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
        - your item(s) must be either be unused or no more than a quarter of the volume missing.
        - your item(s) must be in the original packaging.
        - your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.Â
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATIONÂ
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.Â
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.comÂ
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The KMS Color Vitality 750ml Duo is the professional-size shampoo and conditioner for colour-treated hair — from KMS California's colour maintenance system using TRIfinity Technology to preserve colour vibrancy, seal the cuticle, and maintain the health of colour-treated hair at one of the highest savings percentages in the Zennkai range, at Canada's lowest price.
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What's Included
•       KMS Color Vitality Shampoo — 750ml
•       KMS Color Vitality Conditioner — 750ml
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Why Buy the Litre Size
•       Save 55% vs buying two regular-size KMS bottles — exceptional colour protection value
•       Professional size not available at Sephora — professional salon-channel exclusive at Zennkai
•       Consistent daily colour protection is the most impactful habit for maintaining colour vibrancy — this size supports it
•       KMS is part of the Kao Salon Division — professional German engineering at exceptional value
•       Lasts approximately 2–3 months for colour-treated medium-length hair with daily use
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About KMS Color Vitality
KMS Color Vitality applies the brand's TRIfinity Technology to the colour care challenge — delivering colour-protective, cuticle-sealing, and moisturising actives in a single daily system formulated for colour-treated hair. From KMS California, part of the Kao professional division alongside Goldwell, Color Vitality is the brand's foundational colour maintenance solution at exceptional professional value.
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Key Ingredient
TRIfinity Technology (colour) — KMS's three-in-one delivery system releasing colour-protective UV filters, cuticle-sealing actives, and moisturising agents in the same formula. Colour vitality complex — a blend of colour-preserving actives that maintain vibrancy and shine in colour-treated hair.
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Best For
•       All colour-treated hair wanting daily professional colour protection at exceptional value
•       Clients building a professional colour care routine for the first time
•       Colour-treated hair in Metro Vancouver where hard water accelerates colour fade
•       Anyone wanting professional German colour care from the Kao Salon Division at an accessible price point
•       A colour-safe daily foundation system for any hair type
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Available at Zennkai — Canada's lowest professional price on KMS. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full KMS collection at zennkai.com/collections/kms.