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Kevin Murphy Hydrate-Me.Rinse Conditioner Limited Edition 500ml
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Where HYDRATE-ME.WASH opens the cuticle and cleanses, HYDRATE-ME.RINSE closes it — a luxurious, smoothing conditioner that delivers an essential moisture boost to dry, parched hair and visibly transforms the look and feel of split ends. The same antioxidant-rich Australian botanical complex from the WASH carries through here: Kakadu Plum (Terminalia Ferdinandiana) smooths the hair surface to lock in moisture, Panthenol (Vitamin B5) forms a protective film that improves elasticity and attracts hydration into the shaft, and Shea Butter nourishes from roots to tips without weighing down the cuticle. The conditioner base — Behentrimonium Chloride, Stearalkonium Chloride, and Amodimethicone — provides rich slip for detangling and a polished, healthy-looking finish that lingers after rinsing.
What makes HYDRATE-ME.RINSE more than a standard conditioner is the depth of its botanical lineup: Evening Primrose Oil, Rosa Canina (Rosehip) Fruit Oil, Centella Asiatica, Burdock Root (Arctium Lappa), Wakame (Undaria Pinnatifida) Extract, and Jojoba Esters work collectively to nourish, strengthen, and restore the healthy glow that dry or climate-stressed hair loses over time. Ideal paired with HYDRATE-ME.WASH for the complete system, and particularly well suited to Metro Vancouver's combination of coastal wind, hard water, and heated indoor air that strips moisture from hair year-round. Color-safe.
What It Is
Hydrate-Me.Rinse — an antioxidant-rich moisturizing conditioner that nourishes dry parched hair and transforms the look and feel of split ends. Kakadu Plum + Jojoba Esters + Shea Butter + Evening Primrose deliver weightless moisture.
Hair Concerns
- Dry parched hair needing moisture
- Split ends needing smoothing
- Daily conditioning + detangling
- Colour-treated dry hair
Key Benefits
- Kakadu Plum + Jojoba Esters lock in moisture without weight
- Shea Butter rehydrates root-to-tip
- Smooths the look + feel of split ends
Highlighted Ingredients
What Else You Need to Know
Part of the HYDRATE regimen. Use after Hydrate-Me.Wash. Alternate with Hydrate-Me.Masque for intense weekly treatment.
Fragrance
Bergamot + citrus + soft floral.
How to Use
Apply to freshly washed hair. Leave 1-2 minutes. Rinse thoroughly.
FAQ
Is HYDRATE-ME.RINSE safe for color-treated hair?
Yes — the formula is color-safe. The conditioning agents (Behentrimonium Chloride, Amodimethicone) smooth and seal the cuticle without stripping colour pigments.
Does this conditioner contain sulfates?
No — HYDRATE-ME.RINSE is a rinse-out conditioner and contains no sulfate surfactants. Sulfates are a shampoo ingredient; they do not appear in this formula.
How is HYDRATE-ME.RINSE different from HYDRATE-ME.MASQUE?
HYDRATE-ME.RINSE is a daily conditioner designed for a quick rinse after every wash. HYDRATE-ME.MASQUE is a deeper treatment intended for weekly use on hair that needs more intensive repair and moisture restoration.
Authorized KEVIN MURPHY retailer · Zennkai Canada since 1984 · Salon-exclusive Australian formulations · Skincare-for-hair philosophy · Editorial + runway since 2004