Kerastase Fusio Scrub Purifying Scrub Cleanser
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
This energising scrub replaces a traditional shampoo and deeply cleanses the scalp and hair. Its purifying texture is specifically designed for oily prone scalp and hair, to combat oiliness and dandruff.The detoxifying power of the sea salt profoundly exfoliates the scalp, effectively removing impurities, particles and product build-up, allowing for stronger, healthier and more beautiful hair. The Vitamin B6 and Salicylic acid protect the scalp with their anti-inflammatory benefits. A little of this powerful scrub massaged in circular motions in a warm shower, will promote skin renewal and unclog pores for optimal scalp health. As you add water to your hair, the energizing scrub lathers and create an intense whipped cream cloud. Let the massage awaken your senses. Easy to wash away, this scrub leaves the scalp free to breathe, roots highly lifted, hair fully volumized, 72% more volume after application, shinier and with a lightweight feel.
BENEFITS:
- Removes deeply sebum, pollution particles, product build-up and impurities (3 x more pollution particles than with a traditional shampoo)
- Improves efficacy of treatments applied next
- Stimulates the skin through massage
- Immediately lifts the roots and provides long lasting lightweight volume (+72% after application)
- Instant scalp & hair detox
HOW TO USE:
On wet hair only, start gently applying a walnut-size amount on the scalp (on the top, on the temples, on the crown and on the nape). Gently massage the scalp, add water to the scalp from time to time to help the product to create a thick lather. Rinse thoroughly. Always follow with a treatment on lengths and ends. Ideal to use Scrub Energisant once a week.