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Kérastase Première Repairing Discovery Set
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Who is this for?
The Kérastase Première Trio is built for bleached, over-processed, and chemically damaged hair that has lost its elasticity and strength. The patented EDDS molecule — the first compound to simultaneously remove calcium buildup and repair broken bonds — makes this the most technically advanced ritual in the Kérastase lineup, and the travel-size format makes it an ideal gift for anyone whose hair needs a genuine structural reset.
What's inside?
- Concentré Décalcifiant Ultra-Réparateur 45ml — A leave-in pre-shampoo serum that removes calcium deposits and repairs all types of damaged hair in one step. Apply before shampooing, leave in briefly, then proceed with the Bain.
- Bain Décalcifiant Réparateur 80ml — A sulfate-free decalcifying shampoo that gently cleanses the scalp and hair while continuing to remove calcium buildup — the mineral deposit from water exposure that weakens and dulls processed hair over time.
- Masque Fluidité Réparateur 75ml — A decalcifying repair mask that rebuilds the hair's original elasticity in two minutes. Restores moisture, fluidity, and fibre strength to bleached or over-processed hair immediately on rinse.
What It Is
Three travel-size products from Kérastase Première — the bond-repair range with patented EDDS technology. Concentré 45ml leave-in serum simultaneously repairs and prevents future damage by neutralizing metals in water. Bain 80ml gently cleanses fragile hair. Mask 75ml restores elasticity and nutrition. 20% off — valued at $98.
Hair Concerns
- Damage & Repair
- Breakage
- Hard Water
- Color-Treated
Key Benefits
- Patented EDDS (Ethylenediamine Disuccinic Acid) molecule in the Concentré simultaneously chelates the metal ions from water that weaken hair bonds AND repairs existing damage — the only known compound that addresses both the cause and effect of bond damage in a single application.
- Complete trial of the full Première system in compact travel sizes — the 45ml Concentré, 80ml Bain, and 75ml Mask provide approximately 3–4 complete ritual uses, giving a genuine first experience of the system before committing to full-size investment.
- Mask restores elasticity and nutrition in just two minutes — contains the same EDDS technology as the Concentré alongside conditioning actives that rebuild the hair's internal structure for measurable improvement in elasticity, shine, and manageability.
Highlighted Ingredients
What Else You Need to Know
Use in order: Bain on wet hair, rinse; Mask on mid-lengths and ends for 2 minutes, rinse; Concentré applied to towel-dried hair as a leave-in, do not rinse. The Concentré is the most important step — do not skip it. Particularly effective in Metro Vancouver's hard water environment where metal accumulation is a primary driver of bond damage. While quantities last.
Fragrance
Fresh, clean, and luminous. Bergamot and citrus with soft white florals and musk.
How to Use
Bain: apply to wet hair, lather, rinse. Mask: apply to mid-lengths and ends, leave 2 minutes, rinse. Concentré: apply to towel-dried hair section by section. Leave in — do not rinse.
FAQ
What is included in the Première Trio?
The Trio contains Kérastase Première Concentré 45ml, Bain 80ml, and Mask 75ml — travel-sized versions of the three core products from Kérastase's bond-repair range with patented EDDS technology.
What makes EDDS different from other bond-repair technologies?
EDDS is the first patented molecule known to simultaneously repair existing bond damage and prevent future damage by chelating the metal ions that accumulate in hair from water exposure — addressing both the cause and the effect of bond breakdown in a single application.
Is the Première range suitable for hard water areas?
Yes — the EDDS technology was specifically developed to address metal accumulation from water exposure. It is particularly effective for those in hard water areas like Metro Vancouver where mineral and metal content in tap water is higher than average.
Authorized Kérastase retailer · Zennkai Canada since 1984 · Authorized Kérastase retailer · Zennkai Canada since 1984 · L'Oréal Professionnel group · Pioneering luxury haircare since 1964