Kerastase Nutritive Nutri-Supplement Scalp Serum
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Nutri-Supplement Scalp Serum by Kérastase is a healthy moisturizing scalp serum for dry scalps. This is our ultimate scalp care: a niacinamide serum that provides vitamins to a dry scalp to deeply nourish dry hair & scalp. This dry scalp serum has a non-greasy fluid formula that provides vitamins for a deeply nourished scalp. Acting like a nutrient supplement for the scalp, its milky, fast-absorbing texture makes it the best serum for dry scalp. Up to +23% scalp moisture, immediately after application.* Bottle made of 20% recycled glass. *Clinical instrumental test results immediately after application of Nutri-Supplement Scalp Serum
Benefits:
- Immediate hydration shot for a dry scalp
- Creates a healthier basis for new hair growth
- Feeds essential vitamins to a dry scalp
- Preservers dry scalp barrier
+23% scalp moisture, immediately after application*
100% agree the product is not greasy on the scalp**
89% were satisfied with the product**
86% said the product nourishes the scalp**
*Clinical instrumental test after application of Nutri-Supplement Scalp Serum
** Test performed on 31 men & women with dry scalp, after 1 week of use
How to use:
- STEP 1
Apply section by section on dry or damp scalp.
2 to 4 doses regarding hair thickness.
- STEP 2
Massage to distribute evenly.
- STEP 3
Blow Dry ; do not rinse.
Use as often as needed.
Key Ingredients
Fatty Acid & Vitamin Blend: Helps to boost the nourishing and reinforcing properties of the formula
Glycerin: Of vegetal origin, Glycerin’s hygroscopic nature allows it to capture and retain water effectively. This is a first-rate moisturizer that provides hydration and care to the fiber.
AntiI-Dryness Polymers: These film-forming agents contribute to overall scalp hydration by protecting it from dehydration.