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Kérastase Nutritive Holiday Kit
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Who is this for?
The Kérastase Nutritive Kit is for fine to medium hair that feels chronically dry, flat, or lacking vitality — the kind of dryness that a standard conditioner doesn't fully address. Powered by the patented Irisome Complex, which delivers targeted nutrition based on the hair's specific dryness level, it's a complete wash-to-style routine that genuinely nourishes rather than just coating the surface. The travel-size Nectar Thermique is a functional bonus that rounds out the kit with heat protection before every blowdry.
What's inside?
- Bain Satin 250ml — A nourishing shampoo for normal to dry hair that cleanses gently while infusing the hair shaft with the Irisome nutrition complex from the first lather. Leaves hair feeling clean and soft rather than stripped.
- Lait Vital 200ml — A lightweight rinse-out conditioner that detangles and softens without residue or weight. Ideal for fine or normal-dry hair that needs conditioning without sacrificing volume or movement.
- Nectar Thermique 50ml — A leave-in blowdry primer and heat protectant for dry hair. Applied to towel-dried hair before blowdrying, it smooths flyaways, controls frizz, and shields against heat for a polished, salon-quality finish.
Packaged in 100% FSC Certified sustainable packaging.
What It Is
The complete Kérastase Nutritive three-step ritual for dry hair, with a travel-size bonus. Bain Satin 250ml nourishes as it cleanses; Lait Vital 200ml detangles and softens without weight; Thermique 50ml primes and heat-protects before blowdrying. All three powered by the patented Irisome Complex. 25% off — valued at $161.
Hair Concerns
- Dryness
- Damage & Repair
- Frizz
Key Benefits
- Irisome Complex delivers smart, targeted nutrition across all three products — the patented blend identifies the hair's dryness level and delivers nutrition proportionally, making the system more effective than standard shampoo and conditioner for chronically dry hair.
- Thermique 50ml travel-size heat protectant is a functional bonus — applied to towel-dried hair before blowdrying, it smooths, protects against heat up to 230°C, and primes the hair surface for a polished blowout; the travel size is ideal for introducing a new step without committing to a full size.
- Complete wash-to-style coverage in one set — the three products cover every step from the shower to styled hair, making the kit a self-contained ritual that requires no additional products to complete.
Highlighted Ingredients
What Else You Need to Know
Use in order: Bain Satin on wet hair, rinse; Lait Vital on mid-lengths and ends for 1–2 minutes, rinse; Thermique applied to towel-dried hair before blowdrying, do not rinse. For severely dry hair, Kérastase Nutritive Masquintense may be a more appropriate conditioning step. While quantities last.
Fragrance
Warm floral with soft vanilla and amber notes. Rich and enveloping across all three products.
How to Use
Bain Satin: apply to wet hair, lather, rinse. Lait Vital: apply to mid-lengths and ends, leave 1–2 minutes, rinse. Thermique: apply to towel-dried hair before blowdrying. Leave in — do not rinse.
FAQ
What is included in the Nutritive Kit?
The kit contains Kérastase Nutritive Bain Satin 250ml, Lait Vital 200ml, and Thermique 50ml travel size — the complete wash-to-style ritual for dry hair, including a heat protectant bonus.
Is Lait Vital a rinse-out or leave-in conditioner?
Lait Vital is a rinse-out conditioner — apply to mid-lengths and ends after shampooing, leave 1–2 minutes, then rinse. Thermique is the leave-in step applied to towel-dried hair before blowdrying.
Is the Nutritive range for all types of dry hair?
The Nutritive range is designed for moderately dry hair. For severely or very dry hair that is also thick or coarse, Kérastase recommends Nutritive Masquintense rather than Lait Vital as the conditioning step.
Authorized Kérastase retailer · Zennkai Canada since 1984 · Authorized Kérastase retailer · Zennkai Canada since 1984 · L'Oréal Professionnel group · Pioneering luxury haircare since 1964