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Kerastase Genesis Anti-Fall Due to Breakage - Bundle All Hair Types
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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This Genesis bundle pairs Anti Hair-Fall Fortifying Shampoo and Conditioner, formulated for hair weakened and prone to falling due to breakage, built around Edelweiss Native Cells and Ginger Root Extract. Edelweiss Native Cells are derived from a flower known for resisting extreme climate conditions and are included for their antioxidant properties, while Ginger Root Extract helps protect against external aggressors.
The shampoo gently cleanses while helping to strengthen hair from the root, and the conditioner follows with a lightweight, nourishing formula that smooths and softens the fiber without weighing hair down. Together, this duo is designed to address hair-fall linked to breakage from brushing, blow-drying, and daily styling, rather than hair loss from the follicle itself.
Suitable for all hair types, this bundle is designed to be used together as a foundational routine, with the Genesis Anti Hair-Fall Serum available as an additional step for more targeted, scalp-level support.
What It Is
A favorites bundle of the Genesis Anti-Fall Due to Breakage routine for all hair types — combines the most popular daily components for anti-hair-fall and growth-supportive scalp care.
Hair Concerns
- All hair types weakened routine
- Anti-fall + growth support
- Aminexil-based regimen
- Bundle savings
Key Benefits
- Curated favorites bundle suitable for all hair types
- Save vs buying products separately
- Aminexil + Edelweiss + Ginger Root system
Highlighted Ingredients
What Else You Need to Know
Favorites bundle of the Genesis Anti-Fall Due to Breakage routine for all hair types. See product page for exact bundle composition.
Fragrance
Invigorating woody-citrus.
How to Use
Daily routine per bundle composition. Use minimum 6 weeks for visible results.
FAQ
What kind of hair fall does this Genesis bundle target?
It's formulated for hair weakened and prone to falling due to breakage from brushing, blow-drying, and styling, not hair loss from the follicle.
What's included in this bundle?
Genesis Anti Hair-Fall Fortifying Shampoo and Conditioner.
What are the key ingredients in this system?
Edelweiss Native Cells and Ginger Root Extract, selected for antioxidant support and protection against external aggressors.
Authorized Kerastase retailer · Zennkai Canada since 1984 · #1 professional hair care brand worldwide · Premium French formulations · Salon-tested and approved