Kerastase Blond Absolu Strengthening Hair Mask for Very Damaged Blonde Hair
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Intense conditioning and deep restorative post-bleaching procedure masque for sensitized lightened or highlighted hair.
Two powerful actives to heal blonde hair: Hyaluronic Acid + Edelweiss Oil. An upgraded version of this essential skincare intgredient, a duo of low and high molecular weight Hyaluronic Acid. Two different weight molecules for an improved action and deeper penetration. Low weight Hyaluronic Acid is known to deeply penetrate hair and heal profound wounds. High weight Hyaluronic Acid has an intense hydrating function, plumping fiber to recover elasticity and strength. Edelweiss oil, extracted from this immortal flower, rich in anti-oxidants to deeply nourishes fiber and protect hair against daily damage. Its powerful properties softens and calms sensitized bleached hair.
BENEFITS:
- A rich white gel-in-cream deeply strengthen fiber structure to reconstruct post-bleach hair. Hair is 94% stronger and more resistant.
- Seals open scales from bleaching for a uniform, conditioned healthy fiber
- Fiber is 85% more hydrated and plumped, with 24h of frizz-control
- Enhances fiber resilience to prevent future breakage & split ends
- Hair is 34% more resilient after 5 applications of Bain + Masque Cicaextreme
- Reduces surface bleaching damage by 44% in a single use