FREE SHIPPING ON ALL ORDERS OVER $50*
Goldwell Dualsenses Just Smooth Taming Shampoo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
Couldn't load pickup availability
Frizzy hair isn't a styling problem — it's a moisture-barrier problem. When the cuticle lifts and humidity enters the hair shaft, frizz is the result. Goldwell Dualsenses Just Smooth Taming Shampoo tackles it from the first step of the routine, using Kukui Nut Oil (Aleurites Moluccana Seed Oil) to even out hair texture and improve cuticle smoothness, Amodimethicone to form a lightweight frizz-sealing film on the hair shaft, and FadeStop formula to protect colour vibrancy while cleansing. The result is manageable, silky, frizz-controlled hair with a brilliant shine — even on thick, coarse, or chemically treated hair that tends to resist smoothing shampoos. Particularly effective in Metro Vancouver's coastal humidity where frizz is a year-round challenge rather than a seasonal one.
What It Is
A frizz-taming shampoo for unruly, coarse, or frizz-prone hair. Kukui Nut Oil evens out hair texture and improves manageability; Amodimethicone seals the cuticle for lasting smoothness and brilliant shine; FadeStop formula protects colour vibrancy at every wash. Vegan, paraben-free, gluten-free, colour-safe. For all frizzy hair types.
Hair Concerns
- Frizz
- Color-Treated
- Dryness
Key Benefits
- Kukui Nut Oil (Aleurites Moluccana Seed Oil) is exceptionally rich in Linoleic, Oleic, and Alpha-Linolenic fatty acids — it penetrates the cuticle layer to smooth texture from within, filling the gaps and roughness that cause frizz by restoring the hair's natural lipid content lost.
- FadeStop formula protects colour vibrancy at every wash — targeted colour protection actives in the cleansing base reduce the oxidative and mechanical fade that colour-treated frizzy hair is particularly susceptible to, maintaining vibrancy between salon visits without compromising efficacy.
- Salix Nigra (Willow) Bark Extract delivers salicylic acid at low concentrations — a natural BHA that clarifies the scalp and hair shaft surface, removing the product buildup and mineral deposits that compound frizz and dullness, particularly relevant for Metro Vancouver clients.
Highlighted Ingredients
What Else You Need to Know
Just Smooth Taming Shampoo contains SLES (Sodium Laureth Sulfate) — it is not sulfate-free. For clients sensitive to sulfates or on the Curly Girl Method, the Just Smooth Conditioner or a co-wash approach may be more appropriate. The Amodimethicone in the formula deposits progressively with use — expect the smoothing and frizz-control results to improve over the first 3–4 washes as the silicone film builds to its optimal level. For best results, follow with Goldwell Dualsenses Just Smooth Taming Conditioner. Authorized Goldwell retailer.
Fragrance
Fresh, clean fragrance with floral notes.
How to Use
Apply a small amount to wet hair at the scalp. Lather gently and massage through hair down to the ends. Rinse. Repeat if desired. Follow with Just Smooth Taming Conditioner for best results.
FAQ
Is Goldwell Just Smooth Taming Shampoo sulfate-free?
No — it contains Sodium Laureth Sulfate (SLES) as a primary surfactant. It is paraben-free, gluten-free, and vegan, but not sulfate-free.
Is this shampoo safe for color-treated hair?
Yes — Goldwell's FadeStop formula is included specifically to protect colour vibrancy during cleansing. The shampoo is colour-safe and designed to be used regularly on colour-treated frizzy hair.
Why does the frizz control improve with continued use?
The Amodimethicone in the formula deposits progressively on the hair shaft with each wash, building toward its optimal smoothing level over the first 3–4 uses. This is normal for reactive silicone-based formulas — consistent use delivers better results than a single application.
Authorized Goldwell retailer · Zennkai Canada since 1984 · Darmstadt, Germany since 1948 · KAO Salon Division pro brand · PETA-certified vegan Dualsenses + StyleSign + Marine Bamboo Tech