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Goldwell Blondes & Highlights Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Goldwell Blondes & Highlights Litre Duo is the professional 1-litre shampoo and conditioner for blonde, highlighted, and silver hair — formulated to maintain cool, bright tones and prevent brassiness while conditioning highlighted hair that's vulnerable to dryness from lightening services, at one of the best value price points in the Zennkai litre range.
What's Included
• Goldwell Dualsenses Blondes & Highlights Anti-Yellow Shampoo — 1 litre (1000ml)
• Goldwell Dualsenses Blondes & Highlights Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 55% vs buying two regular bottles — exceptional value for maintaining blonde and highlighted hair on a daily basis
• Blonde maintenance requires consistent daily use — brassiness returns without it, making the litre format the practical choice
• 1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
• Not available at Sephora in litre size — professional salon-channel exclusive at Zennkai
• Lasts approximately 3–4 months with daily use for blonde medium-length hair
About Goldwell Blondes & Highlights
Goldwell Blondes & Highlights targets the specific needs of lightened hair — a hair type that's simultaneously more fragile from the bleaching process and more demanding tonally, as brassiness can return quickly without consistent maintenance. The anti-yellow formula deposits tone-correcting actives with every wash while the conditioning system addresses the porosity and moisture loss that bleaching creates.
Key Ingredient
Anti-yellow toning complex — deposits tone-correcting actives on blonde, highlighted, or silver hair at every wash to counteract yellowing and maintain the cool, bright tone established by professional toning services. Highlighted hair conditioning system — a conditioning blend formulated for the specific porosity profile of highlighted hair.
Best For
• Blonde, balayage, highlighted, or silver hair
• Hair that goes brassy or yellow between toning appointments
• Lightened hair that's also dry or porous from bleaching services
• Clients wanting Goldwell's professional blonde care at exceptional value
• Anyone maintaining blonde or highlighted hair in Metro Vancouver's hard water environment
Available at Zennkai — Canada's lowest professional price on Goldwell. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Goldwell collection at zennkai.com/collections/goldwell.