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DESIGNME Hold.Me Hair & Body Fragrance
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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DESIGNME HOLD.ME Hair & Body Fragrance Mist is the fresh, fruity option in DESIGNME's mist collection — a bright, uplifting scent built around juicy nectarine, golden chamomile, and bergamot at the top, blooming into peach blossom, soft florals, and tropical maracuja at the heart, before settling into a warm musk, white wood, and amber base. It's the kind of scent that reads as effortlessly clean and summery on both hair and skin.
The lightweight, non-drying formula is safe for colour-treated hair and won't weigh strands down or disrupt your style. Spray it on its own for a quick refresh, or layer it over HOLD.ME shampoo and conditioner to build a longer-lasting scent signature throughout the day. Vegan, cruelty-free, and TSA carry-on compliant at 25ml.
What It Is
DESIGNME HOLD.ME Hair & Body Fragrance Mist captures the brand's fan-favourite fruity-fresh scent in a travel-ready 25ml spray safe for hair and skin. A bright, radiant fragrance that opens with juicy nectarine, golden chamomile, and bergamot, softens into peach blossom and tropical maracuja, and settles into a warm base of musk, white wood, and amber. Lightweight, non-drying, and colour-safe.
Key Benefits
- Long-lasting fruity-fresh fragrance in a hair-safe formula — the lightweight Alcohol Denat. base disperses the scent evenly across hair and skin without residue, stiffness, or the drying effect that some fragrance sprays have on porous or colour-treated hair
- Layerable over HOLD.ME shampoo, conditioner, and styling products for a compounding scent effect that lasts significantly longer than standalone application — ideal for active days or Metro Vancouver's humid coastal air where fragrance tends to dissipate faster
- Travel-friendly 25ml size fits carry-on liquid limits and works equally well on hair lengths and pulse points — nectarine and bergamot top notes make it a particularly versatile everyday scent across seasons
Highlighted Ingredients
What Else You Need to Know
HOLD.ME is the fresh-and-fruity scent in DESIGNME's Hair & Body Mist collection, alongside GLOSS.ME (floral-woody) and PUFF.ME (sweet and warm) — making it the brightest and most versatile option for warmer months or everyday wear. For maximum longevity, apply to pulse points on skin as well as hair mid-lengths, and layer over matching HOLD.ME haircare products. The 25ml size is TSA carry-on compliant.
Fragrance
Fresh fruity-floral. Top: Nectarine, Golden Chamomile, Bergamot. Heart: Peach Blossom, Soft Florals, Maracuja. Base: Musk, White Wood, Amber.
How to Use
Spritz onto hair and body whenever you want to add a touch of fragrance. Hold 15–20cm from hair or skin. Wear alone or layer over your favourite HOLD.ME DESIGNME haircare products. Reapply as needed throughout the day.
Authorized Design.ME retailer · Zennkai Canada since 1984 · Authorized DESIGNME retailer · Canadian-founded · Always vegan + cruelty-free · SLS & SLES-free