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Dermalogica Stabilizing Repair Cream
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Ultra-soothing balmy cream formula melts into skin on contact to quickly alleviate the appearance of redness and help skin feel more comfortable and resilient. Formulated with Resurrection Plant, Tasmannia Lanceolata Extract and Boerhavia Diffusa Root, it works to soothe and comfort on contact. A proprietary Ceramide-Building Complex provides nourishing lipids to strengthen skin's barrier — ideal for sensitive or reactive skin.
- Soothes on contact — calms the visible appearance of redness
- Ceramide-Building Complex supports a strengthened skin barrier
- Helps skin become more resilient to irritation over time
What It Is
An ultra-soothing barrier cream for sensitive and reactive skin. Resurrection Plant, Tasmannia Lanceolata and a Ceramide-Building Complex work to soothe, comfort and strengthen the skin's barrier — helping skin look and feel more resilient over time.
Hair Concerns
- Sensitivity
- Redness
- Barrier Damage
- Reactive Skin
Key Benefits
- Ultra-soothing actives calm skin on contact, helping to visibly reduce the appearance of redness
- Resurrection Plant and Tasmannia Lanceolata help comfort and soothe reactive skin
- Ceramide-Building Complex strengthens skin's barrier to lock in moisture and support resilience
- Helps skin become progressively more resilient to irritation triggers over time
Highlighted Ingredients
What Else You Need to Know
Fragrance-free — ideal for the most sensitive skin types. Can be used morning and evening. Ideal for skin that is sensitized by environmental factors, retinol use or post-treatment.
Fragrance
Fragrance-free.
How to Use
Rub cream between hands, then apply to face and neck with light, upward strokes. Use once or twice daily. Keep out of eyes.
FAQ
Is this suitable for skin sensitized by retinol or treatment?
Yes — Stabilizing Repair Cream is ideal for use alongside or following active treatments such as retinol or professional skin treatments to help calm and support skin recovery.
Is it fragrance-free?
Yes — Stabilizing Repair Cream is fragrance-free, making it suitable for the most sensitive and reactive skin types.
How long until I see a difference?
Many people notice skin feels calmer and more comfortable on first use. With continued use, the Ceramide-Building Complex helps skin become more resilient over time.
Authorized Dermalogica retailer · Zennkai Canada since 1984 · Dermalogica — professional skincare trusted by skin therapists for 40+ years. Founded in 1986, formulated without common irritants, and backed by the International Dermal Institute.