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Dermalogica Pro-Collagen Banking Serum
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Powerful serum helps promote, protect and preserve the appearance of skin's collagen — supporting visibly plumper, more luminous skin and helping to reduce the visible signs of fine lines. The Pro-Collagen Preservation Complex delivers Collagen Amino Acids, Carnosine Dipeptide and antioxidants to help defend against collagen-degrading free radicals. Soothing Jojoba Ester and Polyglutamic Acid nourish the skin's moisture barrier for a visibly firmer appearance. Elle Future of Beauty Winner 2024. Vogue Beauty Award Winner 2024.
- Helps promote and preserve the appearance of collagen
- Supports visibly plumper, firmer-looking skin
- Helps minimize the visible appearance of fine lines
What It Is
A potent anti-aging serum with a Pro-Collagen Preservation Complex — Collagen Amino Acids, Carnosine Dipeptide, Polyglutamic Acid, Wild Indigo and Pink Carnation Flower Extract — that works to support the look of firmer, plumper, more luminous skin.
Hair Concerns
- Signs of Aging
- Fine Lines
- Loss of Firmness
- Dullness
Key Benefits
- Collagen Amino Acids and Carnosine Dipeptide help preserve and support the appearance of skin's collagen
- Polyglutamic Acid and Jojoba Ester nourish skin's moisture barrier for a visibly plumper, firmer look
- Wild Indigo Extract and Arginine PCA help restore skin's natural radiance
- Pink Carnation Flower Extract helps improve skin's softness and overall resilience
Highlighted Ingredients
What Else You Need to Know
Elle Future of Beauty Winner 2024. Vogue Beauty Award Winner 2024. Use once or twice daily, followed by moisturizer. Can be applied to face and neck.
Fragrance
Minimal fragrance — light, clean serum scent.
How to Use
Apply 2–3 pumps to clean, dry skin. Use once or twice daily, followed by your moisturizer. Keep out of eyes.
FAQ
What does 'banking collagen' mean?
The concept of collagen banking is about supporting and preserving the collagen you have now, so your skin has more resilience for the future. The serum helps defend against collagen-degrading free radicals and supports the appearance of collagen in the skin.
When in my routine should I use this serum?
Apply after cleansing and toning, before your moisturizer. Use once or twice daily for best results.
Is it suitable for all skin types?
Yes — the Pro-Collagen Banking Serum is formulated for all skin types concerned with the visible signs of aging, loss of firmness or dullness.
Authorized Dermalogica retailer · Zennkai Canada since 1984 · Dermalogica — professional skincare trusted by skin therapists for 40+ years. Founded in 1986, formulated without common irritants, and backed by the International Dermal Institute.