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Dermalogica Oil to Foam Total Cleanser
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Transformative gel-oil cleanser starts as a golden gel infused with Sea Buckthorn Oil — massage into skin to melt away make-up, sebum and sunscreen. Add water and the formula transforms into a cloud-like foam that washes away remaining debris, leaving skin feeling instantly soft, smooth and ultra-clean. A plant-derived prebiotic supports skin's surface environment for healthy-looking results.
- Removes make-up, sunscreen and sebum in one cleansing step
- Golden gel-oil transforms into a cloud-like foam with water
- Plant-derived prebiotic leaves skin feeling soft and smooth
What It Is
A dual-action cleanser that starts as a golden gel-oil and transforms into a rich foam with water. Sea Buckthorn Oil and a plant-derived prebiotic melt away make-up, SPF and sebum while leaving skin feeling clean, soft and smooth.
Hair Concerns
- Congestion
- Dullness
- Excess Oil
Key Benefits
- Golden gel-oil formula melts away make-up, sunscreen and excess sebum in one step
- Transforms into a rich, cloud-like foam when water is added for a thorough cleanse
- Sea Buckthorn Oil provides nourishing support while cleansing
- Plant-derived prebiotic leaves skin feeling soft, smooth and comfortable after cleansing
Highlighted Ingredients
What Else You Need to Know
Can be used as a standalone single cleanse or as the second step following PreCleanse in a double cleansing routine. Suitable for all skin types.
Fragrance
Fresh citrus-herbal — natural notes of orange, grapefruit, lavender and lemongrass from botanical oils.
How to Use
Slightly dampen face. Massage gel-oil over face and eyes to dissolve surface oil and debris. Wet hands and continue massaging to create a foam. Rinse with warm water.
FAQ
Is this a replacement for PreCleanse?
Oil to Foam Total Cleanser is a 2-in-1 option that combines make-up removal and cleansing in a single step. For a deeper professional-level double cleanse, use PreCleanse first, then follow with your prescribed Dermalogica cleanser.
Is it suitable for use around the eyes?
Yes — the formula is gentle enough to massage around the eye area to remove eye make-up.
What skin types is this suitable for?
Oil to Foam Total Cleanser is suitable for all skin types, including oily skin — the formula rinses away cleanly without leaving residue.
Authorized Dermalogica retailer · Zennkai Canada since 1984 · Dermalogica — professional skincare trusted by skin therapists for 40+ years. Founded in 1986, formulated without common irritants, and backed by the International Dermal Institute.