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Dermalogica Liquid Peelfoliant
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Professional-grade at-home peel with a potent blend of 30% acids and enzymes — Glycolic, Lactic, Salicylic, Phytic and Tranexamic acids plus Gluconolactone and fermented Pomegranate Enzyme — working at different layers of the skin's surface to visibly smooth the appearance of fine lines, minimize pores and even skin tone. A lipid-rich blend featuring Canadian-sourced upcycled Cranberry Extract supports long-lasting hydration.
- Smooths the appearance of fine lines and uneven texture
- Helps minimize the appearance of pores and even skin tone
- Upcycled Cranberry Extract supports hydration as acids work
What It Is
A professional-grade at-home peel with 30% acids and enzymes (Glycolic, Lactic, Salicylic, Phytic, Tranexamic + Gluconolactone and fermented Pomegranate Enzyme) that works to smooth, brighten and visibly refine skin in one step.
Hair Concerns
- Uneven Texture
- Dullness
- Fine Lines
- Enlarged Pores
- Uneven Skin Tone
Key Benefits
- Potent 30% blend of acids and enzymes works at multiple skin surface layers for a thorough exfoliation
- Helps smooth the visible appearance of fine lines and improve skin texture
- Helps minimize the appearance of pores and even out skin tone for a brighter-looking complexion
- Canadian-sourced upcycled Cranberry Extract provides a lipid-rich cushion to support lasting hydration
Highlighted Ingredients
What Else You Need to Know
Begin by using every other day to gauge skin's response, then build up to daily use. You may experience mild tingling as the product activates — this is normal. Always follow with moisturizer and SPF for daytime use.
Fragrance
Light clinical scent from active acids.
How to Use
Massage evenly onto dry, cleansed skin. Leave on for 1–3 minutes, then rinse. Begin by using every other day and build to daily use. For daytime use, follow with a moisturizer and SPF.
FAQ
Is tingling normal when I use this?
Yes — mild tingling is a normal sign that the acids are activating on the skin's surface. If tingling becomes uncomfortable, rinse off sooner and reduce frequency of use.
Can I use this daily?
Yes — it can be used daily once skin has acclimated. Start by using every other day, then gradually increase frequency as skin adjusts.
Do I need to use SPF after this peel?
Yes — always follow with a broad-spectrum SPF during the day when using acid-based exfoliants, as they can temporarily increase skin's sensitivity to UV rays.
Authorized Dermalogica retailer · Zennkai Canada since 1984 · Dermalogica — professional skincare trusted by skin therapists for 40+ years. Founded in 1986, formulated without common irritants, and backed by the International Dermal Institute.