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Davines NOUNOU Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Davines NOUNOU Litre Duo is the professional 1-litre shampoo and conditioner for dry, brittle, chemically treated, or very damaged hair — NOUNOU meaning 'nourish' in Italian, delivering an intensely rich botanical nourishment system that penetrates deeply damaged hair to restore softness, suppleness, and vitality, from a B Corp certified Italian brand, at Canada's lowest price.
What's Included
• Davines NOUNOU Shampoo — 1 litre (1000ml)
• Davines NOUNOU Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 20% vs buying two regular-size Davines bottles — Davines is premium Italian B Corp and the litre is the most cost-effective way to maintain an intensive nourishing routine
• Damaged hair needs daily intensive care — the litre ensures uninterrupted treatment
• Davines is not available at Sephora — Zennkai is one of the few authorized Canadian online sources for the full Davines litre range
• Buying larger reduces packaging — aligned with Davines' sustainability and regenerative values
• Lasts approximately 3–4 months for dry, medium-length hair with daily use
About Davines NOUNOU
NOUNOU is Davines' most intensive nourishing system — designed for hair at the more serious end of dryness and damage where lighter moisture formulas simply don't penetrate deeply enough. The rich botanical formula saturates the hair fiber with nourishing actives that restore softness, suppleness, and resilience to hair that has been stripped, broken, or depleted by chemical services, heat, or environmental stress.
Key Ingredient
Rich NOUNOU nourishing complex — Davines' intensely concentrated botanical nourishment blend formulated to deeply penetrate dry, brittle, or damaged hair fiber and restore vitality from within. Sustainably sourced botanical actives through Davines' regenerative organic agriculture supply chain.
Best For
• Dry, brittle, chemically treated, or very damaged hair
• Post-bleach or post-relaxer hair needing intensive botanical nourishment
• Hair that doesn't respond adequately to lighter moisture systems
• Anyone whose hair feels perpetually depleted, rough, or without vitality
• Clients wanting Italian professional intensive care from a B Corp certified brand
Available at Zennkai — Canada's lowest professional price on Davines. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Davines collection at zennkai.com/collections/davines.