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Davines Natural Tech Elevating Scalp Recovery Treatment
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What It Is
Dry, sensitized scalp that itches, flakes, or feels perpetually tight needs more than a gentle shampoo — it needs targeted leave-on relief. Davines ELEVATING Scalp Recovery Treatment is a leave-on scalp serum that immediately soothes itching and redness, restores hydration, and strengthens the skin barrier with each application. Formulated to 99% natural origin with a microbiotic booster
Hair Concerns
- Scalp Health
- Dryness + dehydration
- Sensitive Scalp
Key Benefits
- Scalp hydration improves by 23% immediately after first application, measured by instrumental testing on 20 subjects — providing rapid relief for the tightness, itching, and discomfort of dry, dehydrated scalp
- Skin barrier integrity improves by 10% immediately after use and by 15% after 28 days of consistent application — a meaningful structural improvement for sensitized scalps that have lost barrier function through product buildup, hard water exposure, or chronic dryness
- Antipollution activity confirmed by in vitro testing — Tasmanian Pepper Berry Extract and Fumaria Officinalis neutralize environmental aggressors that accumulate on the scalp in urban and coastal environments, including Metro Vancouver's combination of hard water mineral deposits and coastal humidit
Highlighted Ingredients
What Else You Need to Know
ELEVATING Scalp Recovery Treatment is part of Davines' NATURALTECH scalp-specific line and sits in the dry/sensitive scalp category — distinct from the dandruff-focused PURIFYING or oil-control REBALANCING lines. It can be applied section by section after cleansing before blowdrying, or directly to dry scalp at any point during the day when discomfort flares. For Metro Vancouver clients experiencing scalp tightness and sensitivity worsened by hard water mineral buildup, this pairs well with a chelating shampoo first to remove mineral deposits before the treatment can fully absorb.
Fragrance
Light, clean fragrance. Subtle and non-irritating — formulated for sensitive scalp.
How to Use
After cleansing, apply section by section or to localised areas of the scalp. Gently massage in. Proceed with blowdry. Can also be applied to dry scalp throughout the day as needed. Leave on — do not rinse.
Authorized Davines retailer · Zennkai Canada since 1984 · Made in Italy · B Corp since 2016 · Carbon Neutral since 2018