FREE SHIPPING ON ALL ORDERS OVER $50*
Davines LOVE Smoothing Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Davines LOVE Smoothing Litre Duo is the professional 1-litre shampoo and conditioner for unruly, frizzy, or rebellious hair — from a B Corp certified Italian brand whose LOVE system uses moisturising botanical actives to smooth the cuticle, control frizz, and restore manageability to hair that resists discipline, in the professional salon size at Canada's lowest price.
What's Included
• Davines LOVE Smoothing Shampoo — 1 litre (1000ml)
• Davines LOVE Smoothing Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 20% vs buying two regular-size Davines bottles — Davines is a premium Italian B Corp brand and the litre represents the best per-wash value available
• Davines is not available at Sephora — Zennkai is one of the few authorized Canadian online sources for the full Davines range including litres
• 1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
• Buying a larger size reduces packaging waste — aligned with Davines' B Corp sustainability values
• Lasts approximately 4–5 months for medium-length hair with daily use
About Davines LOVE Smoothing
Davines LOVE Smoothing is part of the LOVE system — the brand's dedicated frizz control and smoothing range for unruly, rebellious, or frizzy hair. Like all Davines systems, it's formulated through the brand's regenerative organic agriculture supply chain and manufactured using 100% renewable energy in Parma, Italy. The smoothing actives work by moisturising and sealing the cuticle at the root of frizz, rather than coating it with silicones that provide temporary smoothness but build up over time.
Key Ingredient
LOVE smoothing complex — Davines' proprietary botanical blend of moisturising and smoothing actives that seal the cuticle and control frizz through hydration rather than silicone coating. Sustainably sourced through Davines' regenerative organic agriculture supply chain.
Best For
• Unruly, frizzy, or rebellious hair needing daily smoothing
• Frizzy hair in Metro Vancouver's coastal humidity environment
• Thick, coarse, or wavy hair that escapes control in damp conditions
• Colour-treated frizzy hair — Davines LOVE Smoothing is colour-safe
• Anyone wanting Italian professional smoothing care with B Corp certification
Available at Zennkai — Canada's lowest professional price on Davines. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Davines collection at zennkai.com/collections/davines.