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Davines Essential VOLU Volumizing Conditioner
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Fine hair and conditioner have a complicated relationship. Skip it and hair is dry, static-prone, and difficult to detangle. Use the wrong one and hair is flat, limp, and weighed down before styling even starts. VOLU Conditioner resolves that tension: a fast-acting, silky-texture formula that detangles and adds body in 30 seconds without depositing the weight that collapses fine hair. It conditions the way fine hair actually needs — at the surface, not loaded into the cortex.
VOLU Conditioner is built around Regenerative Organic Certified™ Clementine Peel Extract (Citrus Reticulata Peel Extract) — sourced from Mr. Alessandro Malerba's farm in San Ferdinando, Reggio Calabria, Italy. Clementine peel is rich in proteins and antioxidants: the proteins bind to the hair shaft and boost volume by increasing the surface area of each strand, while the antioxidants protect the hair's structural integrity and preserve the healthy-hair appearance that fine hair needs to look fuller. This is volume built into the fibre, not created by coating it.
Zea Mays (Corn) Starch provides lightweight body-building without residue — fine, dry starch particles absorb excess oil at the root and add the micro-texture that helps fine hair hold volume through the day without heaviness. Kaolin (Natural Red Clay) works alongside the corn starch to absorb excess sebum and surface buildup at the scalp, keeping roots lifted and preventing the mid-day flatness caused by sebum migration down the hair shaft. Inulin (chicory root fructooligosaccharide) provides lightweight moisture-binding and smoothing — enough conditioning to leave hair silky and manageable without the weight that heavier emollients cause on fine strands. Sclerotium Gum (a natural polysaccharide derived from the Sclerotium rolfsii fungus) adds a featherlight conditioning and smoothing film.
Behentrimonium Chloride and Cetrimonium Chloride are the conditioning agents — both cationic, both lighter than the Behentrimonium methosulfate typically found in richer conditioners, providing just enough slip and detangling to make the formula genuinely fast-acting without depositing excess conditioning agents on the shaft.
The formula rinses in 30 seconds — not a compromise, but a design feature. Fine hair over-conditions quickly; the short processing time is intentional and calibrated for the hair type.
When used as part of the complete VOLU system (VOLU Shampoo + VOLU Conditioner + VOLU Hair Mist), instrumental testing measured a +16.6% volumizing effect — measured as the increase in surface area of hair strands vs. untreated hair.*
98.7% naturally derived. 100% biodegradable. Vegan.
Metro Vancouver note: Coastal humidity adds atmospheric weight to fine hair through the day, accelerating the flatness fine hair is already prone to. The lightweight, body-building actives in VOLU Conditioner create a more humidity-resistant lift foundation from the conditioning step itself.
Who It's For Fine, limp, or low-density hair of any length. Colour-safe — suitable for everyday use on colour-treated or chemically processed fine hair. Works on straight, wavy, or lightly curly fine hair. Particularly effective for hair that goes flat by mid-morning or struggles to hold volume through Metro Vancouver's humid coastal climate.
Pair with Davines VOLU Shampoo → for the full volumizing system.
Key Ingredients
- Citrus Reticulata Peel Extract (ROC™ Clementine Peel, San Ferdinando, Reggio Calabria) — Proteins boost strand volume and surface area; antioxidants protect hair structure and preserve healthy appearance
- Zea Mays (Corn) Starch — Lightweight body-building agent; adds micro-texture and absorbs excess oil at the root to maintain lift
- Kaolin (Natural Red Clay) — Absorbs excess scalp sebum and surface buildup; keeps roots lifted and prevents mid-day flatness
- Inulin (Chicory Root) — Lightweight moisture-binding and smoothing fructooligosaccharide; conditions without weight
- Sclerotium Gum — Natural polysaccharide; featherlight conditioning and smoothing film
- Behentrimonium Chloride & Cetrimonium Chloride — Lightweight cationic conditioning agents; provide slip and detangling in 30 seconds without over-conditioning fine hair
HOW TO USE: After shampooing, apply to damp hair. Leave in for 30 seconds, comb through, rinse thoroughly. Proceed with styling. Best results when used as part of the complete VOLU system with VOLU Shampoo and VOLU Hair Mist.