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Davines Essential SOLU Sea Salt Scrub
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What it is: A deep-cleansing scalp scrub that combines sea salt exfoliation with Regenerative Organic Certified™ buckwheat extract to purify the scalp, remove product buildup, environmental impurities, and metal pollutants from the hair shaft — leaving hair lighter, refreshed, and with noticeably more texture and structure.
Hair Texture: Straight, Wavy, Curly, Coily
Hair Type: Fine, Medium, Thick
Hair Concerns:
- Scalp Buildup & Congestion
- Anti-Pollution & Metal Detox
- Oily Scalp
- Dryness & Dehydration
Key Benefits:
- Sea salt crystals physically exfoliate the scalp to remove buildup, dead skin cells, and environmental debris — leaving the scalp refreshed and pores clear
- Clinically tested anti-pollution action: effectively washes away heavy metals (Nickel, Cadmium, Lead) from the hair shaft in ex vivo testing — representative of pollutants found in urban air*
- Regenerative Organic Certified™ Buckwheat Extract (Polygonum Fagopyrum Seed Extract) locks in moisture and shields hair from dryness post-cleanse — preventing the stripped feeling common with clarifying products
- Adds texture and structure to the hair shaft — ideal as a pre-style prep for volume and grip
- 93.2% naturally derived ingredients; 99.9% biodegradable formula; vegan
- Use every second or third wash alternating with shampoo — not a daily replacement
Highlighted Ingredients:
- Maris Sal (Sea Salt): Fine salt crystals provide physical scalp exfoliation, lifting buildup and impurities; also adds natural texture and structure to the hair shaft post-rinse
- Polygonum Fagopyrum (Buckwheat) Seed Extract — Regenerative Organic Certified™: Sourced from Mr. Michele Aina's farm in Romentino, Novara, Italy; contains polysaccharides that lock in moisture and shield hair from dryness, and antioxidants that protect hair health post-cleanse
- Sodium Lauroyl Methyl Isethionate + Sodium Cocoyl Isethionate: Mild isethionate-based surfactants that create a creamy, rich lather without the harshness of traditional sulphates
- Jojoba Esters: Waxy emollient that conditions the scalp surface and smooths the cuticle during the scrub step, balancing the physical exfoliation action
- Glyceryl Olivate: Olive-derived skin-identical emollient that helps maintain the scalp's moisture barrier post-scrub
- Pogostemon Cablin (Patchouli) Oil: Provides the base of the signature fragrance and contributes mild skin-conditioning properties
Ingredient Callouts: 93.2% naturally derived. 99.9% biodegradable. Vegan. Made in Italy. Sulphate-free surfactant system (no SLS/SLES — uses isethionate-based cleansers). Packaging in mass-balance recycled PP, fully recyclable.
What Else You Need to Know: Use every second or third wash, alternating with your regular shampoo — not a daily cleanser. Apply to wet hair, massage gently into the scalp to build a lather, and rinse thoroughly. Follow with a nourishing conditioner or mask, as the exfoliation step benefits from immediate moisture replenishment. In Metro Vancouver, hard water mineral deposits and urban pollution create a compounding layer of buildup on both the scalp and hair shaft — the SOLU scrub's dual-action exfoliation and anti-pollution mechanism addresses both in one step. For anyone using multiple styling products, dry shampoo regularly, or living in higher-pollution urban environments, this makes an effective monthly reset between your regular cleanse routine. See our Hard Water Hair Damage hub for the chelation protocol if mineral buildup is a primary concern. Authorized Davines retailer. Earn Beauty with Benefits points on this purchase.
Fragrance Description: A bold fusion of citrus and spice — fresh notes of lemon, bergamot, and patchouli unfold into delicate florals, settling into a warm, musky base with geranium and linalool.