Bumble and bumble. Creme de Coco Shampoo
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
A luxurious cleanser with a blend of moisture-rich Coconut and Murmuru Butters to help restore sheen, softness, improve exibility and minimize frizz.
WHO IT'S FOR
• Texture: wavy to curly
• Type: Healthy, dry and/or color-treated
Coco Nucifera (Coconut) Extract: Adds moisture and shine.
Silybum Marianum (Milk Thistle) Extract: An antioxidant more powerful than Vitamin E, offering protection from damaging free radicals.
Malva Sylvestris (Mallow) Extract: A soothing agent that reduces irritation and inflammation while creating a moisture rich barrier to the elements.
Avena Sativa (Oat) Kernel Extract: A naturally derived, non-irritating powder with excellent moisture absorbing ability. Adds free flowing properties to powdered products. Aids in soothing irritated skin.
Astrocaryum Murumuru (Palm Tree) Butter: A nutrient-rich butter recognized for excellent moisturizing and shine enhancing properties, derived from the Mart Palm Tree which is found only in the Amazon basin of Brazil. This exotic butter has been used since 7000 B.C. by indigenous cultures to soften and shine, improve flexibility and minimize frizz. Studies have shown that shampoos and conditioners that contain Murumuru butter offer over 40% more shine on the “glossmeter” (a tool that measures reflectivity of light on the surface of hair) than those without, with shine increasing after each use. This ingredient is also excellent on Afro-textured hair types.
Hydrolyzed Soy Protein: A vegetable source protein that provides conditioning, substantivity and moisture retention to skin and hair.
Hydrolyzed Wheat Protein:A protein unique for its natural whole wheat source; a moisturizing and conditioning agent which helps repair damage from the environment or chemical treatment, thus, improving the feel and gloss of hair shaft.
Hydrolyzed Wheat Starch: Also increases flexibility and elasticity. Works with wheat protein to enhance body while it moisturizes and conditions dry, brittle hair.
Glycerin: A naturally derived humectant that softens and swells hair and skin to increase water retention.
Sodium Lauryl Sulfoacetate: A mild and creamy cleansing agent.